Resolved -
The incident has been resolved and we are observing stable performance within expected metrics towards Claro - Brazil.
Incident Start Time: 2023-05-25 05:23 UTC
Incident End Time: 2023-06-01 01:35
If you have any further questions or concerns, please do not hesitate to reach out to support@sinch.com.
Jun 2, 09:13 UTC
Update -
We are continuing to investigate this issue.
Jun 2, 07:04 UTC
Update -
We are continuing to investigate this issue.
Jun 1, 04:01 UTC
Update -
Our engineers are working on resolving this issue as quickly as possible.
As soon as we have any updates, they will be shared accordingly.
May 31, 03:09 UTC
Update -
Our engineers are working on resolving this issue as quickly as possible.
As soon as we have any updates, they will be shared accordingly.
May 30, 02:04 UTC
Update -
We are continuing to investigate this issue.
May 28, 23:05 UTC
Update -
We are continuing to investigate this issue.
May 27, 12:09 UTC
Update -
Our engineers are working on resolving this issue as quickly as possible.
As soon as we have any updates, they will be shared accordingly.
May 26, 09:05 UTC
Update -
Our engineers are working on resolving this issue as quickly as possible.
As soon as we have any updates, they will be shared accordingly.
May 25, 22:06 UTC
Update -
We are continuing to investigate this issue.
May 25, 16:14 UTC
Update -
We are continuing to investigate this issue.
May 25, 10:17 UTC
Investigating -
We are currently observing delivery issues towards Brazil - Claro.
Incident Start Time: 2023-05-25 05:23 UTC
Impact: Failed MT's/Delayed MT's/Delayed MO's/Late delivery receipts
We will update as soon as we have more information.
May 25, 09:53 UTC