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DI SMS 365 (SMSX) | Operator Services | Application Maintenance | PCR Number #PCRSDI-11787 Jun 23, 2025 05:00-10:00 UTC
Services :: DI SMS 365 (SMSX)
PCR Number :: PCRSDI-11787
Start Date and Time (GMT) :: 23 June 2025 05:00 Hrs.
End Date and Time (GMT) :: 23 June 2025 10:00 Hrs.
Impact
Mobile Terminating (MT) Traffic : Potential Impact.
Mobile Originated (MO) Traffic : Potential Impact.
DR Notification : Potential Impact.
Description:
Sinch Digital Interconnect has scheduled a planned maintenance to carry out activities on the internal applications.
If you experience any issues during this maintenance , please contact the Operator Service NOC immediately at operatorservices.noc@sinch.com or +1 470.300.8394 (select ‘Support’ from the menu, option 2 for Digital Interconnect and then option 1) and reference this notification.
Posted on Jun 20, 2025 - 21:39 UTC
PCR Number :: PCRSDI-11787
Start Date and Time (GMT) :: 23 June 2025 05:00 Hrs.
End Date and Time (GMT) :: 23 June 2025 10:00 Hrs.
Impact
Mobile Terminating (MT) Traffic : Potential Impact.
Mobile Originated (MO) Traffic : Potential Impact.
DR Notification : Potential Impact.
Description:
Sinch Digital Interconnect has scheduled a planned maintenance to carry out activities on the internal applications.
If you experience any issues during this maintenance , please contact the Operator Service NOC immediately at operatorservices.noc@sinch.com or +1 470.300.8394 (select ‘Support’ from the menu, option 2 for Digital Interconnect and then option 1) and reference this notification.
Posted on Jun 20, 2025 - 21:39 UTC
DI SMS 365 (SMSX) | Operator Services | Application Maintenance | PCR Number #PCRSDI-11788 Jun 24, 2025 05:00-10:00 UTC
Services :: DI SMS 365 (SMSX)
PCR Number :: PCRSDI-11788
Start Date and Time (GMT) :: 24 June 2025 05:00 Hrs.
End Date and Time (GMT) :: 24 June 2025 10:00 Hrs.
Impact
Mobile Terminating (MT) Traffic : Potential Impact.
Mobile Originated (MO) Traffic : Potential Impact.
DR Notification : Potential Impact.
Description:
Sinch Digital Interconnect has scheduled a planned maintenance to carry out activities on the internal applications.
If you experience any issues during this maintenance, please contact the Operator Service NOC immediately at operatorservices.noc@sinch.com or +1 470.300.8394 (select 'support' from the menu, option 2 for Digital Interconnect and then option 1) and reference this notification
Posted on Jun 19, 2025 - 15:16 UTC
PCR Number :: PCRSDI-11788
Start Date and Time (GMT) :: 24 June 2025 05:00 Hrs.
End Date and Time (GMT) :: 24 June 2025 10:00 Hrs.
Impact
Mobile Terminating (MT) Traffic : Potential Impact.
Mobile Originated (MO) Traffic : Potential Impact.
DR Notification : Potential Impact.
Description:
Sinch Digital Interconnect has scheduled a planned maintenance to carry out activities on the internal applications.
If you experience any issues during this maintenance, please contact the Operator Service NOC immediately at operatorservices.noc@sinch.com or +1 470.300.8394 (select 'support' from the menu, option 2 for Digital Interconnect and then option 1) and reference this notification
Posted on Jun 19, 2025 - 15:16 UTC
DI MMX 365 (MM4) | Operator Services | Application Maintenance | PCR Number #PCRSDI-11783 Jun 24, 2025 18:00-22:00 UTC
Services :: DI MMX 365 (MM4)
PCR Number :: PCRSDI-11783
Start Date and Time (GMT) :: 24 June 2025 18:00 Hrs.
End Date and Time (GMT) :: 24 June 2025 22:00 Hrs.
Impact
Mobile Terminating (MT) Traffic : No Impact.
Mobile Originated (MO) Traffic : No Impact.
DR Notification : No Impact.
Description:
Sinch Digital Interconnect has scheduled a planned maintenance to carry out activities on the internal applications.
If you experience any issues during this maintenance, please contact the Operator Service NOC immediately at operatorservices.noc@sinch.com or +1 470.300.8394 (select 'support' from the menu, option 2 for Digital Interconnect and then option 1) and reference this notification
Posted on Jun 19, 2025 - 15:24 UTC
PCR Number :: PCRSDI-11783
Start Date and Time (GMT) :: 24 June 2025 18:00 Hrs.
End Date and Time (GMT) :: 24 June 2025 22:00 Hrs.
Impact
Mobile Terminating (MT) Traffic : No Impact.
Mobile Originated (MO) Traffic : No Impact.
DR Notification : No Impact.
Description:
Sinch Digital Interconnect has scheduled a planned maintenance to carry out activities on the internal applications.
If you experience any issues during this maintenance, please contact the Operator Service NOC immediately at operatorservices.noc@sinch.com or +1 470.300.8394 (select 'support' from the menu, option 2 for Digital Interconnect and then option 1) and reference this notification
Posted on Jun 19, 2025 - 15:24 UTC
Sinch Scheduled Maintenance - EU2 Network hub Jun 24, 2025 19:00-23:00 UTC
Dear Client,
We are reaching out to inform you that as part of our continuous efforts to improve the performance and reliability of our services, we will be performing network maintenance at our EU2 site on the schedule below.
Type: Network Maintenance
Affected Site: EU2
Start Time: 2025-06-24 19:00 UTC
End Time: 2025-06-24 23:00 UTC
Impact: A possibility of MT delays for up to 30 seconds during the maintenance windows towards the following destinations.
T-Mobile Netherlands
O2 Czechoslovakia
Orange Reunion
We appreciate your patience and apologize for any inconvenience experienced during this maintenance period. If for any reason the maintenance is extended or cancelled we will advise you accordingly. Please contact support@sinch.com should you require further information or assistance.
Posted on Jun 19, 2025 - 15:23 UTC
We are reaching out to inform you that as part of our continuous efforts to improve the performance and reliability of our services, we will be performing network maintenance at our EU2 site on the schedule below.
Type: Network Maintenance
Affected Site: EU2
Start Time: 2025-06-24 19:00 UTC
End Time: 2025-06-24 23:00 UTC
Impact: A possibility of MT delays for up to 30 seconds during the maintenance windows towards the following destinations.
T-Mobile Netherlands
O2 Czechoslovakia
Orange Reunion
We appreciate your patience and apologize for any inconvenience experienced during this maintenance period. If for any reason the maintenance is extended or cancelled we will advise you accordingly. Please contact support@sinch.com should you require further information or assistance.
Posted on Jun 19, 2025 - 15:23 UTC
DI SMS 365 (SMSX) | Operator Services | Application Maintenance | PCR Number #PCRSDI-11789 Jun 25, 2025 05:00-10:00 UTC
Services :: DI SMS 365 (SMSX)
PCR Number :: PCRSDI-11789
Start Date and Time (GMT) :: 25 June 2025 05:00 Hrs.
End Date and Time (GMT) :: 25 June 2025 10:00 Hrs.
Impact
Mobile Terminating (MT) Traffic : Potential Impact.
Mobile Originated (MO) Traffic : Potential Impact.
DR Notification : Potential Impact.
Description:
Sinch Digital Interconnect has scheduled a planned maintenance to carry out activities on the internal applications.
If you experience any issues during this maintenance, please contact the Operator Service NOC immediately at operatorservices.noc@sinch.com or +1 470.300.8394 (select 'support' from the menu, option 2 for Digital Interconnect and then option 1) and reference this notification
Posted on Jun 19, 2025 - 15:28 UTC
PCR Number :: PCRSDI-11789
Start Date and Time (GMT) :: 25 June 2025 05:00 Hrs.
End Date and Time (GMT) :: 25 June 2025 10:00 Hrs.
Impact
Mobile Terminating (MT) Traffic : Potential Impact.
Mobile Originated (MO) Traffic : Potential Impact.
DR Notification : Potential Impact.
Description:
Sinch Digital Interconnect has scheduled a planned maintenance to carry out activities on the internal applications.
If you experience any issues during this maintenance, please contact the Operator Service NOC immediately at operatorservices.noc@sinch.com or +1 470.300.8394 (select 'support' from the menu, option 2 for Digital Interconnect and then option 1) and reference this notification
Posted on Jun 19, 2025 - 15:28 UTC
Conversation API Routine Maintenance - EU Jun 25, 2025 08:00-09:00 UTC
We have a scheduled maintenance related to EU1 Conversation API “Apps” and Channel Adapters
Maintenance window: 2025-06-25 08:00 UTC to 09:00 UTC
Impact: Clients may experience delayed delivery and receipt of messages routed via the conversation API during the maintenance window. Messages to all channels will be queued. The “App” will have a maximum downtime of 10 minutes during the window.
Affected endpoint: eu.conversation.api.sinch.com
Planned maintenance of this endpoint occurs on the second and fourth Wednesday each month, between 08:00 UTC and 09:00 UTC.
Release notes can be found here: https://developers.sinch.com/docs/release-notes-conversationapi
Posted on May 30, 2025 - 05:22 UTC
Maintenance window: 2025-06-25 08:00 UTC to 09:00 UTC
Impact: Clients may experience delayed delivery and receipt of messages routed via the conversation API during the maintenance window. Messages to all channels will be queued. The “App” will have a maximum downtime of 10 minutes during the window.
Affected endpoint: eu.conversation.api.sinch.com
Planned maintenance of this endpoint occurs on the second and fourth Wednesday each month, between 08:00 UTC and 09:00 UTC.
Release notes can be found here: https://developers.sinch.com/docs/release-notes-conversationapi
Posted on May 30, 2025 - 05:22 UTC
Conversation API Routine Maintenance - US Jun 25, 2025 09:00-10:00 UTC
We have a scheduled maintenance related to US1 Conversation API “Apps” and Channel Adapters
Maintenance window: 2025-06-25 09:00 UTC to 10:00 UTC
Impact: Clients may experience delayed delivery and receipt of messages routed via the conversation API during the maintenance window. Messages to all channels will be queued. The “App” will have a maximum downtime of 10 minutes during the window.
Affected endpoint: us.conversation.api.sinch.com
Planned maintenance of this endpoint occurs on the second and fourth Wednesday each month, between 09:00 UTC and 10:00 UTC.
Release notes can be found here: https://developers.sinch.com/docs/release-notes-conversationapi
Posted on May 30, 2025 - 05:25 UTC
Maintenance window: 2025-06-25 09:00 UTC to 10:00 UTC
Impact: Clients may experience delayed delivery and receipt of messages routed via the conversation API during the maintenance window. Messages to all channels will be queued. The “App” will have a maximum downtime of 10 minutes during the window.
Affected endpoint: us.conversation.api.sinch.com
Planned maintenance of this endpoint occurs on the second and fourth Wednesday each month, between 09:00 UTC and 10:00 UTC.
Release notes can be found here: https://developers.sinch.com/docs/release-notes-conversationapi
Posted on May 30, 2025 - 05:25 UTC
DI SMS 365 (SMSX) | Operator Services | Application Maintenance | PCR Number #PCRSDI-11790 Jun 26, 2025 05:00-10:00 UTC
Services :: DI SMS 365 (SMSX)
PCR Number :: PCRSDI-11790
Start Date and Time (GMT) :: 26 June 2025 05:00 Hrs.
End Date and Time (GMT) :: 26 June 2025 10:00 Hrs.
Impact
Mobile Terminating (MT) Traffic : Potential Impact.
Mobile Originated (MO) Traffic : Potential Impact.
DR Notification : Potential Impact.
Description:
Sinch Digital Interconnect has scheduled a planned maintenance to carry out activities on the internal applications.
If you experience any issues during this maintenance, please contact the Operator Service NOC immediately at operatorservices.noc@sinch.com or +1 470.300.8394 (select 'support' from the menu, option 2 for Digital Interconnect and then option 1) and reference this notification
Posted on Jun 19, 2025 - 15:31 UTC
PCR Number :: PCRSDI-11790
Start Date and Time (GMT) :: 26 June 2025 05:00 Hrs.
End Date and Time (GMT) :: 26 June 2025 10:00 Hrs.
Impact
Mobile Terminating (MT) Traffic : Potential Impact.
Mobile Originated (MO) Traffic : Potential Impact.
DR Notification : Potential Impact.
Description:
Sinch Digital Interconnect has scheduled a planned maintenance to carry out activities on the internal applications.
If you experience any issues during this maintenance, please contact the Operator Service NOC immediately at operatorservices.noc@sinch.com or +1 470.300.8394 (select 'support' from the menu, option 2 for Digital Interconnect and then option 1) and reference this notification
Posted on Jun 19, 2025 - 15:31 UTC
DI MMX 365 (MM4) | Operator Services | Application Maintenance | PCR Number #PCRSDI-11784 Jun 26, 2025 06:00-10:00 UTC
Services :: DI MMX 365 (MM4)
PCR Number :: PCRSDI-11784
Start Date and Time (GMT) :: 26 June 2025 06:00 Hrs.
End Date and Time (GMT) :: 26 June 2025 10:00 Hrs.
Impact
Mobile Terminating (MT) Traffic : No Impact.
Mobile Originated (MO) Traffic : No Impact.
DR Notification : No Impact.
Description:
Sinch Digital Interconnect has scheduled a planned maintenance to carry out activities on the internal applications.
If you experience any issues during this maintenance, please contact the Operator Service NOC immediately at operatorservices.noc@sinch.com or +1 470.300.8394 (select 'support' from the menu, option 2 for Digital Interconnect and then option 1) and reference this notification
Posted on Jun 19, 2025 - 15:43 UTC
PCR Number :: PCRSDI-11784
Start Date and Time (GMT) :: 26 June 2025 06:00 Hrs.
End Date and Time (GMT) :: 26 June 2025 10:00 Hrs.
Impact
Mobile Terminating (MT) Traffic : No Impact.
Mobile Originated (MO) Traffic : No Impact.
DR Notification : No Impact.
Description:
Sinch Digital Interconnect has scheduled a planned maintenance to carry out activities on the internal applications.
If you experience any issues during this maintenance, please contact the Operator Service NOC immediately at operatorservices.noc@sinch.com or +1 470.300.8394 (select 'support' from the menu, option 2 for Digital Interconnect and then option 1) and reference this notification
Posted on Jun 19, 2025 - 15:43 UTC
Sinch Scheduled Maintenance - EU4 Network hub Jun 26, 2025 19:00-23:00 UTC
Dear Client,
We will be performing an emergency network maintenance at our EU4 Network hub.
Type: Emergency Network Maintenance
Affected site: EU4 Network hub
Impact: No impact is expected.
Start time: 2025-06-26 19:00 (UTC)
End time: 2025-06-26 23:00 (UTC)
If for any reason the maintenance period is extended or cancelled we will advise you accordingly. And of course if you have any concerns please contact support@sinch.com.
Please accept our apologies for the inconvenience.
Best Regards,
The Sinch Team
Posted on Jun 19, 2025 - 15:18 UTC
We will be performing an emergency network maintenance at our EU4 Network hub.
Type: Emergency Network Maintenance
Affected site: EU4 Network hub
Impact: No impact is expected.
Start time: 2025-06-26 19:00 (UTC)
End time: 2025-06-26 23:00 (UTC)
If for any reason the maintenance period is extended or cancelled we will advise you accordingly. And of course if you have any concerns please contact support@sinch.com.
Please accept our apologies for the inconvenience.
Best Regards,
The Sinch Team
Posted on Jun 19, 2025 - 15:18 UTC
DI E-Mail 365 | Application Maintenance | PCR Number # PCRSDI-11771 Jun 29, 2025 02:00-04:00 UTC
Services :: DI E-Mail 365
PCR Number :: PCRSDI-11771
Start Date and Time (GMT)::29th June 2025 02:00 UTC.
End Date and Time (GMT):: 29th June 2025 04:00 UTC.
Description:
update retarus-status module with latest vulnerability fixes.
Zero/No impact on traffic .
Impact:
No impact .
If you experience any issues during this maintenance , please contact the Operator Service NOC immediately at operatorservices.noc@sinch.com or +1 470.300.8394 (select 'support' from the menu, option 2 for Digital Interconnect and then option 1) and reference this notification.
Posted on Jun 11, 2025 - 06:42 UTC
PCR Number :: PCRSDI-11771
Start Date and Time (GMT)::29th June 2025 02:00 UTC.
End Date and Time (GMT):: 29th June 2025 04:00 UTC.
Description:
update retarus-status module with latest vulnerability fixes.
Zero/No impact on traffic .
Impact:
No impact .
If you experience any issues during this maintenance , please contact the Operator Service NOC immediately at operatorservices.noc@sinch.com or +1 470.300.8394 (select 'support' from the menu, option 2 for Digital Interconnect and then option 1) and reference this notification.
Posted on Jun 11, 2025 - 06:42 UTC
DI SMS 365 (SMSx) | Operator Services | Application Maintenance | PCRSDI-11779 Jun 30, 2025 05:00-10:00 UTC
Services :: DI SMS 365 (SMSx)
PCR Number :: PCRSDI-11779
Start Date and Time (GMT):: 30th June 2025, 05:00 Hrs.
End Date and Time (GMT):: 30th June 2025, 10:00 Hrs.
Impact
Mobile Terminating (MT) Traffic: Potential delay in delivery.
Mobile Originated (MO) Traffic: Potential delay in delivery.
DR Notification: Potential delay in delivery.
Description:
Digital Interconnect has scheduled a planned application maintenance to carry out activities on the internal applications.
If you experience any issues during this maintenance , please contact the Operator Service NOC immediately at operatorservices.noc@sinch.com or +1 470.300.8394 (select ‘Support’ from the menu, option 2 for Digital Interconnect and then option 1) and reference this notification.
Posted on Jun 20, 2025 - 21:08 UTC
PCR Number :: PCRSDI-11779
Start Date and Time (GMT):: 30th June 2025, 05:00 Hrs.
End Date and Time (GMT):: 30th June 2025, 10:00 Hrs.
Impact
Mobile Terminating (MT) Traffic: Potential delay in delivery.
Mobile Originated (MO) Traffic: Potential delay in delivery.
DR Notification: Potential delay in delivery.
Description:
Digital Interconnect has scheduled a planned application maintenance to carry out activities on the internal applications.
If you experience any issues during this maintenance , please contact the Operator Service NOC immediately at operatorservices.noc@sinch.com or +1 470.300.8394 (select ‘Support’ from the menu, option 2 for Digital Interconnect and then option 1) and reference this notification.
Posted on Jun 20, 2025 - 21:08 UTC
DI MMX 365 (MM7) | Operator Services | Application Maintenance | PCR Number #PCRSDI-11785 Jul 1, 2025 06:00-10:00 UTC
Services :: DI MMX 365 (MM7)
PCR Number :: PCRSDI-11785
Start Date and Time (GMT) :: 1st July 2025 06:00 Hrs.
End Date and Time (GMT) :: 1st July 2025 10:00 Hrs.
Impact
Mobile Terminating (MT) Traffic : Potential delay in delivery.
Mobile Originated (MO) Traffic : Potential delay in delivery.
DR Notification : Potential delay in delivery.
Description:
Sinch Digital Interconnect has scheduled a planned maintenance to carry out activities on the internal applications.
If you experience any issues during this maintenance , please contact the Operator Service NOC immediately at operatorservices.noc@sinch.com or +1 470.300.8394 (select ‘Support’ from the menu, option 2 for Digital Interconnect and then option 1) and reference this notification.
Posted on Jun 20, 2025 - 21:46 UTC
PCR Number :: PCRSDI-11785
Start Date and Time (GMT) :: 1st July 2025 06:00 Hrs.
End Date and Time (GMT) :: 1st July 2025 10:00 Hrs.
Impact
Mobile Terminating (MT) Traffic : Potential delay in delivery.
Mobile Originated (MO) Traffic : Potential delay in delivery.
DR Notification : Potential delay in delivery.
Description:
Sinch Digital Interconnect has scheduled a planned maintenance to carry out activities on the internal applications.
If you experience any issues during this maintenance , please contact the Operator Service NOC immediately at operatorservices.noc@sinch.com or +1 470.300.8394 (select ‘Support’ from the menu, option 2 for Digital Interconnect and then option 1) and reference this notification.
Posted on Jun 20, 2025 - 21:46 UTC
DI E-Mail 365 | Application Maintenance | PCR Number # PCRSDI-11791 Jul 6, 2025 02:00-04:00 UTC
Services :: DI E-Mail 365
PCR Number :: PCRSDI-11791
Start Date and Time (GMT)::6th July 2025 02:00 UTC.
End Date and Time (GMT):: 6th July 2025 04:00 UTC.
Description:
update rest module with latest vulnerability fixes.
Zero/No impact on traffic .
Impact:
No impact .
If you experience any issues during this maintenance , please contact the Operator Service NOC immediately at operatorservices.noc@sinch.com or +1 470.300.8394 (select 'support' from the menu, option 2 for Digital Interconnect and then option 1) and reference this notification.
Posted on Jun 20, 2025 - 06:13 UTC
PCR Number :: PCRSDI-11791
Start Date and Time (GMT)::6th July 2025 02:00 UTC.
End Date and Time (GMT):: 6th July 2025 04:00 UTC.
Description:
update rest module with latest vulnerability fixes.
Zero/No impact on traffic .
Impact:
No impact .
If you experience any issues during this maintenance , please contact the Operator Service NOC immediately at operatorservices.noc@sinch.com or +1 470.300.8394 (select 'support' from the menu, option 2 for Digital Interconnect and then option 1) and reference this notification.
Posted on Jun 20, 2025 - 06:13 UTC