Update - We are continuing to investigate this issue.
Jan 22, 2025 - 11:34 UTC
Jan 22, 2025 - 11:34 UTC
Update - We are continuing to investigate this issue.
Jan 22, 2025 - 03:10 UTC
Jan 22, 2025 - 03:10 UTC
Update - We are continuing to investigate this issue.
Jan 21, 2025 - 23:04 UTC
Jan 21, 2025 - 23:04 UTC
Update - We are continuing to investigate this issue.
Jan 21, 2025 - 14:02 UTC
Jan 21, 2025 - 14:02 UTC
Investigating - We are currently observing delivery issues in Brazil - Telecall.
Incident Start Time: 2025-01-21 05:10 UTC
Impact: Delayed MT's/Failed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts
We will update as soon as we have more information.
Jan 21, 2025 - 12:17 UTC
Incident Start Time: 2025-01-21 05:10 UTC
Impact: Delayed MT's/Failed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts
We will update as soon as we have more information.
Jan 21, 2025 - 12:17 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 22, 2025 - 00:00 UTC
Jan 22, 2025 - 00:00 UTC
Scheduled - Services: DI SMS 365 (iSMS)
PCR Number: PCRSDI-11542
Start Date and Time (GMT): 22nd-January-2025, 00:00 GMT
End Date and Time (GMT): 23rd-January-2025, 00:00 GMT
Impact
Mobile Terminating (MT) Traffic: No Impact
Mobile Originated (MO) Traffic: No Impact
DR Notification: No Impact
Report Manager Access: No Impact
Report Manager Statistics: No Impact
Description:
Digital Interconnect has scheduled a planned application maintenance to carry out activities on the internal applications.
If you experience any issues during this maintenance, please contact the Operator Service NOC immediately at operatorservices.noc@sinch.com or +1 470.300.8394 (select ‘Support’ from the menu, option 2 for Digital Interconnect and then option 1) and reference this notification.
Jan 22, 2025 00:00 - Jan 23, 2025 00:00 UTC
PCR Number: PCRSDI-11542
Start Date and Time (GMT): 22nd-January-2025, 00:00 GMT
End Date and Time (GMT): 23rd-January-2025, 00:00 GMT
Impact
Mobile Terminating (MT) Traffic: No Impact
Mobile Originated (MO) Traffic: No Impact
DR Notification: No Impact
Report Manager Access: No Impact
Report Manager Statistics: No Impact
Description:
Digital Interconnect has scheduled a planned application maintenance to carry out activities on the internal applications.
If you experience any issues during this maintenance, please contact the Operator Service NOC immediately at operatorservices.noc@sinch.com or +1 470.300.8394 (select ‘Support’ from the menu, option 2 for Digital Interconnect and then option 1) and reference this notification.
Jan 22, 2025 00:00 - Jan 23, 2025 00:00 UTC
Connectivity by region
Degraded Performance
SMS - APAC
?
Operational
SMS - EMEA
?
Operational
SMS - Latin America
?
Degraded Performance
SMS - CA - LongCode
?
Operational
SMS - CA - ShortCode
?
Operational
SMS - CA - Toll Free
?
Operational
SMS - US - LongCode
?
Operational
SMS - US - ShortCode
?
Operational
SMS - US - Toll Free
?
Operational
SMS - US - 10DLC
?
Operational
MMS - US
?
Operational
MMS - US - Toll Free
?
Operational
MMS - US - 10DLC
?
Operational
Voice - Global
?
Operational
Lookup - Global
?
Operational
Video - Global
?
Operational
MMS - AU
?
Operational
MMS - APAC
?
Operational
SMS - Latin America - MX
Operational
SMS - Latin America - BR
Operational
SMS - Latin America - PE
Operational
SMS - Latin America - CO
Operational
Messaging API - AU
Operational
SMPP
?
Operational
HTTP
?
Operational
REST
?
Operational
MMS
Operational
Messaging API - BR
Operational
SMPP
?
Operational
HTTP
?
Operational
REST
?
Operational
sFTP2SMS
?
Operational
Messaging API - CA
Operational
SMPP
?
Operational
HTTP
?
Operational
REST
Operational
Messaging API - EU
Operational
SMPP
?
Operational
HTTP
?
Operational
REST
?
Operational
SMS Template Management API
?
Operational
RCS
Operational
Messaging API - US
Operational
SMPP
?
Operational
HTTP
?
Operational
REST
?
Operational
MMS
Operational
RCS
Operational
SPAN
Operational
SMS Template Management API
?
Operational
US Disconnect File Service
Operational
🔗 EXTERNAL - Campaign Registry status
?
Operational
Conversation API - EU
Operational
Core
?
Operational
WhatsApp
Operational
SMS
Operational
RCS
Operational
MMS
Operational
Messenger
Operational
Instagram
Operational
Viber Bot
Operational
Viber Messaging
Operational
Telegram
Operational
Kakaotalk
Operational
Line
Operational
WeChat
Operational
Apple Messages
Operational
Omnichannel Connector
?
Operational
Conversation API - US
Operational
Core
?
Operational
WhatsApp
Operational
SMS
Operational
RCS
Operational
MMS
Operational
Messenger
Operational
Instagram
Operational
Viber Bot
Operational
Viber Messaging
Operational
Telegram
Operational
Kakaotalk
Operational
Line
Operational
WeChat
Operational
Apple Messages
Operational
Omnichannel Connector
?
Operational
Voice
Operational
Data Calling
Operational
Phone Calling (PSTN)
Operational
Video Calling
Operational
SIP Trunk
Operational
Verification
Operational
Flash Call Verification
Operational
SMS Verification
Operational
Verification Text to Speech
Operational
Provisioning API
Operational
Provisioning API Core
?
Operational
WhatsApp Provisioning API
Operational
Webhook Provisioning API
Operational
Bundles Provisioning API
Operational
KakaoTalk Provisioning API
Operational
Lookup API Endpoints
Operational
ENUM AU
Operational
HTTP AU
Operational
ENUM EU
?
Operational
HTTP EU
?
Operational
ENUM US
?
Operational
HTTP US
?
Operational
ENUM CA
Operational
HTTP CA
?
Operational
Sinch DI Services
Under Maintenance
MM4 (MMS 365)
Operational
MM7 (MMS 365)
Operational
E-mail 365
Operational
SMS 365 Operator RoW
?
Operational
SMS 365 Operator US
?
Operational
International SMS 365
Under Maintenance
NRS Internal
Operational
NRS External
Operational
Contact Pro
Operational
Contact Pro - AF (South Africa)
Operational
Contact Pro - AU (Australia)
Operational
Contact Pro - EU (Europe)
Operational
Contact Pro - NA (North America)
Operational
NOTIFICATION TEST
Operational
Legacy API
Operational
MSIP (mBlox)
Operational
OIDS (mBlox)
Operational
Redhot XML (mBlox)
Operational
SMPPG (mBlox)
Operational
E3 (Dialogue)
Operational
SMS (Legacy Sinch)
Operational
HTTP API (TWW)
Operational
Numbers API
?
Operational
Customer Portal
Operational
Payment
Operational
SMS Administration
Operational
Numbers Administration
Operational
Analytics
Operational
Customer Support
?
Operational
2FA
Operational
US Campaigns
?
Operational
Login/Sign up
Operational
Mailgun
Operational
mailgun Control Panel
Operational
mailgun Email Validation
Operational
mailgun Inbox Placement
Operational
mailgun Spam Trap Network
Operational
Campaigns
?
Operational
Campaigns (France 🇫🇷)
?
Operational
Campaigns API (France 🇫🇷)
?
Operational
sFTP Connectors (France 🇫🇷)
?
Operational
Campaigns (Europe 🇪🇺)
?
Operational
Campaigns API (Europe 🇪🇺)
?
Operational
sFTP Connectors (Europe 🇪🇺)
?
Operational
Campaigns (North America 🇺🇸 / 🇨🇦)
?
Operational
Campaigns API (North America 🇺🇸 / 🇨🇦)
?
Operational
sFTP Connectors (North America 🇺🇸 / 🇨🇦)
?
Operational
Elastic SIP Trunking
Operational
API
?
Operational
Inbound Calling
Operational
Outbound Calling
Operational
International Calling
Operational
9-1-1 / Emergency Services
?
Operational
User Interface
?
Operational
Fax API (Beta)
?
Operational
API
?
Operational
Inbound Faxing
Operational
Outbound Faxing
Operational
Notifications
?
Operational
Fax to Email
?
Operational
User Interface
?
Operational
Sinch Engage
Operational
The Hub
Operational
Rest API
Operational
Webhooks
Operational
SMPP
Operational
Sinch Engage Integrations
Operational
Shopify
Operational
Hubspot
Operational
Netsuite
Operational
Zoho CRM
Operational
Big Commerce
Operational
Salesforce
Operational
Active Campaign
Operational
Microsoft Dynamics
Operational
Number Lookup API v2 (Beta)
Operational
API
?
Operational
User Interface
?
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
External Maintenance - Toll-Free Number Provider (US and CA)
Jan 23, 2025 04:00-08:00 UTC
We are writing to inform you that our Toll-Free Number Provider (US and CA) will be performing planned maintenance at the times specified below:
Start Time: 23/01/2025 04:00 UTC
End Time: 23/01/2025 08:00 UTC
Impact SMS: Clients may experience delayed or failed Toll Free MT/MO traffic towards the United States and Canada.
Impact MMS: Clients may experience delayed or failed Toll Free MT/MO traffic towards the United States.
Posted on Jan 13, 2025 - 10:22 UTC
Start Time: 23/01/2025 04:00 UTC
End Time: 23/01/2025 08:00 UTC
Impact SMS: Clients may experience delayed or failed Toll Free MT/MO traffic towards the United States and Canada.
Impact MMS: Clients may experience delayed or failed Toll Free MT/MO traffic towards the United States.
Posted on Jan 13, 2025 - 10:22 UTC
DI SMS 365 | Operator Services | Network Maintenance | PCR Number # PCRSDI-11546
Jan 23, 2025 07:00-11:00 UTC
Services :: DI SMS 365
PCR Number :: PCRSDI-11546
Start Date and Time (GMT):: 23rd January 2025 07:00 Hrs.
End Date and Time (GMT):: 23rd January 2025 11:00 Hrs.
Impact::
A momentary connection re-convergence can be expected.
Mobile Terminating (MT) Traffic: Potential momentary delay in delivery.
Mobile Originated (MO) Traffic: Potential momentary delay in delivery.
DR Notification: Potential momentary delay in delivery.
Description:
Digital Interconnect has scheduled a planned network maintenance to carry out activities on the internal applications. Clients may observe Potential momentary delay in delivery.
If you experience any issues during this maintenance, please contact the Operator Service NOC immediately at operatorservices.noc@sinch.com or +1 470.300.8394 (select ‘Support’ from the menu, option 2 for Digital Interconnect and then option 1) and reference this notification.
Posted on Jan 20, 2025 - 20:00 UTC
PCR Number :: PCRSDI-11546
Start Date and Time (GMT):: 23rd January 2025 07:00 Hrs.
End Date and Time (GMT):: 23rd January 2025 11:00 Hrs.
Impact::
A momentary connection re-convergence can be expected.
Mobile Terminating (MT) Traffic: Potential momentary delay in delivery.
Mobile Originated (MO) Traffic: Potential momentary delay in delivery.
DR Notification: Potential momentary delay in delivery.
Description:
Digital Interconnect has scheduled a planned network maintenance to carry out activities on the internal applications. Clients may observe Potential momentary delay in delivery.
If you experience any issues during this maintenance, please contact the Operator Service NOC immediately at operatorservices.noc@sinch.com or +1 470.300.8394 (select ‘Support’ from the menu, option 2 for Digital Interconnect and then option 1) and reference this notification.
Posted on Jan 20, 2025 - 20:00 UTC
Sinch Scheduled Maintenance - BR2 Site
Jan 23, 2025 08:00-11:30 UTC
Update -
Dear Client,
We are writing to inform you that the concerned maintenance activity has been postponed to the below mentioned timeframe.
Previous Start Time: 2025-01-23 02:00 UTC
Previous End Time: 2025-01-23 05:00 UTC
New Start Time: 2025-01-23 08:00 UTC
New End Time: 2025-01-23 11:30 UTC
We appreciate your patience and apologize for any inconvenience experienced during this maintenance period. If for any reason the maintenance is extended or cancelled, we will advise you accordingly.
Please contact support@sinch.com should you require further information or assistance.
Jan 14, 2025 - 16:03 UTC
We are writing to inform you that the concerned maintenance activity has been postponed to the below mentioned timeframe.
Previous Start Time: 2025-01-23 02:00 UTC
Previous End Time: 2025-01-23 05:00 UTC
New Start Time: 2025-01-23 08:00 UTC
New End Time: 2025-01-23 11:30 UTC
We appreciate your patience and apologize for any inconvenience experienced during this maintenance period. If for any reason the maintenance is extended or cancelled, we will advise you accordingly.
Please contact support@sinch.com should you require further information or assistance.
Jan 14, 2025 - 16:03 UTC
Scheduled -
Dear Client,
We are reaching out to inform you that as part of our continuous efforts to improve the performance and reliability of our services, we will be performing network maintenance at our BR2 site on the schedule below.
Type: Network Maintenance
Affected Site: BR2
Impact: Customers may experience brief connectivity issues towards the impacted endpoints listed below
Impacted endpoints:
br2.smpp.api.sinch.com
br2.httpsms.api.sinch.com
br2.httplookup.api.sinch.com
During the period we recommend that you connect to our redundant site BR1:
br1.smpp.api.sinch.com
br1.httpsms.api.sinch.com
br1.httplookup.api.sinch.com
Start Time: 2025-01-23 08:00 UTC
End Time: 2025-01-23 11:30 UTC
We appreciate your patience and apologize for any inconvenience experienced during this maintenance period. If for any reason the maintenance is extended or cancelled we will advise you accordingly. Please contact support@sinch.com should you require further information or assistance.
Jan 09, 2025 - 15:12 UTC
We are reaching out to inform you that as part of our continuous efforts to improve the performance and reliability of our services, we will be performing network maintenance at our BR2 site on the schedule below.
Type: Network Maintenance
Affected Site: BR2
Impact: Customers may experience brief connectivity issues towards the impacted endpoints listed below
Impacted endpoints:
br2.smpp.api.sinch.com
br2.httpsms.api.sinch.com
br2.httplookup.api.sinch.com
During the period we recommend that you connect to our redundant site BR1:
br1.smpp.api.sinch.com
br1.httpsms.api.sinch.com
br1.httplookup.api.sinch.com
Start Time: 2025-01-23 08:00 UTC
End Time: 2025-01-23 11:30 UTC
We appreciate your patience and apologize for any inconvenience experienced during this maintenance period. If for any reason the maintenance is extended or cancelled we will advise you accordingly. Please contact support@sinch.com should you require further information or assistance.
Jan 09, 2025 - 15:12 UTC
Scheduled SMSC Maintenance CA1
Jan 27, 2025 07:00-11:00 UTC
We plan to upgrade our SMSC software on our CA1 site during the below maintenance window:
Date/time: 2025-01-27 07:00 - 11:00 UTC
Affected site: CA1
SMPP FQDN: ca1-1.smpp.api.sinch.com
HTTP FQDN: ca1-1.httpsms.api.sinch.com
ENUM FQDN: ca1-1.httplookup.api.sinch.com
Impact MT & MO: No traffic impact expected
Impact Number Lookup: No traffic impact expected
If for any reason the maintenance is extended or cancelled we will advise you accordingly. Please contact support@sinch.com should you require further information or assistance.
Posted on Jan 09, 2025 - 18:04 UTC
Date/time: 2025-01-27 07:00 - 11:00 UTC
Affected site: CA1
SMPP FQDN: ca1-1.smpp.api.sinch.com
HTTP FQDN: ca1-1.httpsms.api.sinch.com
ENUM FQDN: ca1-1.httplookup.api.sinch.com
Impact MT & MO: No traffic impact expected
Impact Number Lookup: No traffic impact expected
If for any reason the maintenance is extended or cancelled we will advise you accordingly. Please contact support@sinch.com should you require further information or assistance.
Posted on Jan 09, 2025 - 18:04 UTC
Scheduled SMSC Maintenance AU1
Jan 27, 2025 12:00-16:00 UTC
We plan to upgrade our SMSC software on our AU1 site during the below maintenance window:
Date/time: 2025-01-27 12:00 - 16:00 UTC
Affected site: AU1
SMPP FQDN: au1-1.smpp.api.sinch.com
HTTP FQDN: au1-1.httpsms.api.sinch.com
ENUM FQDN: au1-1.httplookup.api.sinch.com
Impact MT & MO: No traffic impact expected
Impact Number Lookup: No traffic impact expected
If for any reason the maintenance is extended or cancelled we will advise you accordingly. Please contact support@sinch.com should you require further information or assistance.
Posted on Jan 09, 2025 - 18:04 UTC
Date/time: 2025-01-27 12:00 - 16:00 UTC
Affected site: AU1
SMPP FQDN: au1-1.smpp.api.sinch.com
HTTP FQDN: au1-1.httpsms.api.sinch.com
ENUM FQDN: au1-1.httplookup.api.sinch.com
Impact MT & MO: No traffic impact expected
Impact Number Lookup: No traffic impact expected
If for any reason the maintenance is extended or cancelled we will advise you accordingly. Please contact support@sinch.com should you require further information or assistance.
Posted on Jan 09, 2025 - 18:04 UTC
Scheduled SMSC Maintenance CA2
Jan 28, 2025 07:00-11:00 UTC
We plan to upgrade our SMSC software on our CA2 site during the below maintenance window:
Date/time: 2025-01-28 07:00 - 11:00 UTC
Affected site: CA2
SMPP FQDN: ca1-2.smpp.api.sinch.com
HTTP FQDN: ca1-2.httpsms.api.sinch.com
ENUM FQDN: ca1-2.httplookup.api.sinch.com
Impact MT & MO: No traffic impact expected
Impact Number Lookup: No traffic impact expected
If for any reason the maintenance is extended or cancelled we will advise you accordingly. Please contact support@sinch.com should you require further information or assistance.
Posted on Jan 09, 2025 - 18:04 UTC
Date/time: 2025-01-28 07:00 - 11:00 UTC
Affected site: CA2
SMPP FQDN: ca1-2.smpp.api.sinch.com
HTTP FQDN: ca1-2.httpsms.api.sinch.com
ENUM FQDN: ca1-2.httplookup.api.sinch.com
Impact MT & MO: No traffic impact expected
Impact Number Lookup: No traffic impact expected
If for any reason the maintenance is extended or cancelled we will advise you accordingly. Please contact support@sinch.com should you require further information or assistance.
Posted on Jan 09, 2025 - 18:04 UTC
Scheduled SMSC Maintenance AU2
Jan 28, 2025 12:00-16:00 UTC
We plan to upgrade our SMSC software on our AU2 site during the below maintenance window:
Date/time: 2025-01-28 12:00 - 16:00 UTC
Affected site: AU2
SMPP FQDN: au1-2.smpp.api.sinch.com
HTTP FQDN: au1-2.httpsms.api.sinch.com
ENUM FQDN: au1-2.httplookup.api.sinch.com
Impact MT & MO: No traffic impact expected
Impact Number Lookup: No traffic impact expected
If for any reason the maintenance is extended or cancelled we will advise you accordingly. Please contact support@sinch.com should you require further information or assistance.
Posted on Jan 09, 2025 - 18:04 UTC
Date/time: 2025-01-28 12:00 - 16:00 UTC
Affected site: AU2
SMPP FQDN: au1-2.smpp.api.sinch.com
HTTP FQDN: au1-2.httpsms.api.sinch.com
ENUM FQDN: au1-2.httplookup.api.sinch.com
Impact MT & MO: No traffic impact expected
Impact Number Lookup: No traffic impact expected
If for any reason the maintenance is extended or cancelled we will advise you accordingly. Please contact support@sinch.com should you require further information or assistance.
Posted on Jan 09, 2025 - 18:04 UTC
Scheduled SMSC Maintenance BR1
Jan 29, 2025 07:00-11:00 UTC
We plan to upgrade our SMSC software on our BR1 site during the below maintenance window:
Date/time: 2025-01-29 07:00 - 11:00 UTC
Affected site: BR1
SMPP FQDN: br1.smpp.api.sinch.com
HTTP FQDN: br1.httpsms.api.sinch.com
ENUM FQDN: br1.httplookup.api.sinch.com
Impact MT & MO: No traffic impact expected
Impact Number Lookup: No traffic impact expected
If for any reason the maintenance is extended or cancelled we will advise you accordingly. Please contact support@sinch.com should you require further information or assistance.
Posted on Jan 09, 2025 - 18:04 UTC
Date/time: 2025-01-29 07:00 - 11:00 UTC
Affected site: BR1
SMPP FQDN: br1.smpp.api.sinch.com
HTTP FQDN: br1.httpsms.api.sinch.com
ENUM FQDN: br1.httplookup.api.sinch.com
Impact MT & MO: No traffic impact expected
Impact Number Lookup: No traffic impact expected
If for any reason the maintenance is extended or cancelled we will advise you accordingly. Please contact support@sinch.com should you require further information or assistance.
Posted on Jan 09, 2025 - 18:04 UTC
Scheduled SMSC Maintenance EU1
Jan 29, 2025 19:00-23:00 UTC
We plan to upgrade our SMSC software on our EU1 site during the below maintenance window:
Date/time: 2025-01-29 19:00 - 23:00 UTC
Affected site: EU1
SMPP FQDN: eu1.smpp.api.sinch.com / smpp-eu1.clxcommunications.com
HTTP FQDN: eu1.httpsms.api.sinch.com / http-eu1.clxcommunications.com
ENUM FQDN: eu1.httplookup.api.sinch.com / enum-eu1.clxcommunications.com
Impact MT & MO: No traffic impact expected
Impact Number Lookup: No traffic impact expected
If for any reason the maintenance is extended or cancelled we will advise you accordingly. Please contact support@sinch.com should you require further information or assistance.
Posted on Jan 09, 2025 - 18:05 UTC
Date/time: 2025-01-29 19:00 - 23:00 UTC
Affected site: EU1
SMPP FQDN: eu1.smpp.api.sinch.com / smpp-eu1.clxcommunications.com
HTTP FQDN: eu1.httpsms.api.sinch.com / http-eu1.clxcommunications.com
ENUM FQDN: eu1.httplookup.api.sinch.com / enum-eu1.clxcommunications.com
Impact MT & MO: No traffic impact expected
Impact Number Lookup: No traffic impact expected
If for any reason the maintenance is extended or cancelled we will advise you accordingly. Please contact support@sinch.com should you require further information or assistance.
Posted on Jan 09, 2025 - 18:05 UTC
External Maintenance - Toll-Free Number Provider (US and CA)
Jan 30, 2025 04:00-08:00 UTC
We are writing to inform you that our Toll-Free Number Provider (US and CA) will be performing planned maintenance at the times specified below:
Start Time: 30/01/2025 04:00 UTC
End Time: 30/01/2025 08:00 UTC
Impact SMS: Clients may experience delayed or failed Toll Free MT/MO traffic towards the United States and Canada.
Impact MMS: Clients may experience delayed or failed Toll Free MT/MO traffic towards the United States.
Posted on Jan 13, 2025 - 10:46 UTC
Start Time: 30/01/2025 04:00 UTC
End Time: 30/01/2025 08:00 UTC
Impact SMS: Clients may experience delayed or failed Toll Free MT/MO traffic towards the United States and Canada.
Impact MMS: Clients may experience delayed or failed Toll Free MT/MO traffic towards the United States.
Posted on Jan 13, 2025 - 10:46 UTC
Scheduled SMSC Maintenance BR2
Jan 30, 2025 07:00-11:00 UTC
We plan to upgrade our SMSC software on our BR2 site during the below maintenance window:
Date/time: 2025-01-30 07:00 - 11:00 UTC
Affected site: BR2
SMPP FQDN: br2.smpp.api.sinch.com
HTTP FQDN: br2.httpsms.api.sinch.com
ENUM FQDN: br2.httplookup.api.sinch.com
Impact MT & MO: No traffic impact expected
Impact Number Lookup: No traffic impact expected
If for any reason the maintenance is extended or cancelled we will advise you accordingly. Please contact support@sinch.com should you require further information or assistance.
Posted on Jan 09, 2025 - 18:04 UTC
Date/time: 2025-01-30 07:00 - 11:00 UTC
Affected site: BR2
SMPP FQDN: br2.smpp.api.sinch.com
HTTP FQDN: br2.httpsms.api.sinch.com
ENUM FQDN: br2.httplookup.api.sinch.com
Impact MT & MO: No traffic impact expected
Impact Number Lookup: No traffic impact expected
If for any reason the maintenance is extended or cancelled we will advise you accordingly. Please contact support@sinch.com should you require further information or assistance.
Posted on Jan 09, 2025 - 18:04 UTC
Scheduled SMSC Maintenance EU3
Jan 30, 2025 19:00-23:00 UTC
We plan to upgrade our SMSC software on our EU3 site during the below maintenance window:
Date/time: 2025-01-30 19:00 - 23:00 UTC
Affected site: EU3
SMPP FQDN: eu3.smpp.api.sinch.com / smpp-eu3.clxcommunications.com
HTTP FQDN: eu3.httpsms.api.sinch.com / http-eu3.clxcommunications.com
ENUM FQDN: eu3.httpsms.api.sinch.com / enum-eu3.clxcommunications.com
Impact MT & MO: No traffic impact expected
Impact Number Lookup: No traffic impact expected
If for any reason the maintenance is extended or cancelled we will advise you accordingly. Please contact support@sinch.com should you require further information or assistance.
Posted on Jan 09, 2025 - 18:04 UTC
Date/time: 2025-01-30 19:00 - 23:00 UTC
Affected site: EU3
SMPP FQDN: eu3.smpp.api.sinch.com / smpp-eu3.clxcommunications.com
HTTP FQDN: eu3.httpsms.api.sinch.com / http-eu3.clxcommunications.com
ENUM FQDN: eu3.httpsms.api.sinch.com / enum-eu3.clxcommunications.com
Impact MT & MO: No traffic impact expected
Impact Number Lookup: No traffic impact expected
If for any reason the maintenance is extended or cancelled we will advise you accordingly. Please contact support@sinch.com should you require further information or assistance.
Posted on Jan 09, 2025 - 18:04 UTC
Scheduled SMSC Maintenance US1
Feb 3, 2025 07:00-11:00 UTC
We plan to upgrade our SMSC software on our US1 site during the below maintenance window:
Date/time: 2025-02-03 07:00 - 11:00 UTC
Affected site: US1
SMPP FQDN: us1.smpp.api.sinch.com
HTTP FQDN: us1.httpsms.api.sinch.com
ENUM FQDN: us1.httplookup.api.sinch.com
Impact MT & MO: No traffic impact expected
Impact Number Lookup: No traffic impact expected
If for any reason the maintenance is extended or cancelled we will advise you accordingly. Please contact support@sinch.com should you require further information or assistance.
Posted on Jan 09, 2025 - 18:04 UTC
Date/time: 2025-02-03 07:00 - 11:00 UTC
Affected site: US1
SMPP FQDN: us1.smpp.api.sinch.com
HTTP FQDN: us1.httpsms.api.sinch.com
ENUM FQDN: us1.httplookup.api.sinch.com
Impact MT & MO: No traffic impact expected
Impact Number Lookup: No traffic impact expected
If for any reason the maintenance is extended or cancelled we will advise you accordingly. Please contact support@sinch.com should you require further information or assistance.
Posted on Jan 09, 2025 - 18:04 UTC
Planned Maintenance - EU3
Feb 4, 2025 02:00-04:00 UTC
We will perform a planned network maintenance on our EU3 Site during the below window.
Type: Planned Maintenance
Start Time: 2025-02-04 02:00
End Time: 2025-02-04 04:00
Impact: Customers may experience brief connectivity issues towards the impacted endpoints listed below
Impacted endpoints:
eu3.smpp.api.sinch.com
eu3.httpsms.api.sinch.com
eu3.httplookup.api.sinch.com
We recommend connecting to the below endpoints during the duration of this maintenance.
Corresponding redundant endpoints are available:
eu1.smpp.api.sinch.com
eu1.httpsms.api.sinch.com
eu1.httplookup.api.sinch.com
Please contact support@sinch.com if you have any questions or concerns
Posted on Jan 16, 2025 - 16:16 UTC
Type: Planned Maintenance
Start Time: 2025-02-04 02:00
End Time: 2025-02-04 04:00
Impact: Customers may experience brief connectivity issues towards the impacted endpoints listed below
Impacted endpoints:
eu3.smpp.api.sinch.com
eu3.httpsms.api.sinch.com
eu3.httplookup.api.sinch.com
We recommend connecting to the below endpoints during the duration of this maintenance.
Corresponding redundant endpoints are available:
eu1.smpp.api.sinch.com
eu1.httpsms.api.sinch.com
eu1.httplookup.api.sinch.com
Please contact support@sinch.com if you have any questions or concerns
Posted on Jan 16, 2025 - 16:16 UTC
Scheduled SMSC Maintenance US3
Feb 4, 2025 07:00-11:00 UTC
We plan to upgrade our SMSC software on our US3 site during the below maintenance window:
Date/time: 2025-02-04 07:00 - 11:00 UTC
Affected site: US3
SMPP FQDN: us3.smpp.api.sinch.com / smpp-us3.clxcommunications.com
HTTP FQDN: us3.httpsms.api.sinch.com / http-us3.clxcommunications.com
ENUM FQDN: us3.httplookup.api.sinch.com / enum-us3.clxcommunications.com
Impact MT & MO: No traffic impact expected
Impact Number Lookup: No traffic impact expected
If for any reason the maintenance is extended or cancelled we will advise you accordingly. Please contact support@sinch.com should you require further information or assistance.
Posted on Jan 09, 2025 - 18:04 UTC
Date/time: 2025-02-04 07:00 - 11:00 UTC
Affected site: US3
SMPP FQDN: us3.smpp.api.sinch.com / smpp-us3.clxcommunications.com
HTTP FQDN: us3.httpsms.api.sinch.com / http-us3.clxcommunications.com
ENUM FQDN: us3.httplookup.api.sinch.com / enum-us3.clxcommunications.com
Impact MT & MO: No traffic impact expected
Impact Number Lookup: No traffic impact expected
If for any reason the maintenance is extended or cancelled we will advise you accordingly. Please contact support@sinch.com should you require further information or assistance.
Posted on Jan 09, 2025 - 18:04 UTC
Scheduled SMSC Maintenance US7
Feb 5, 2025 07:00-11:00 UTC
We plan to upgrade our SMSC software on our US7 site during the below maintenance window:
Date/time: 2025-02-05 07:00 - 11:00 UTC
Affected site: US7
SMPP FQDN: us7.smpp.api.sinch.com
HTTP FQDN: us7.httpsms.api.sinch.com
ENUM FQDN: us7.httplookup.api.sinch.com
Impact MT & MO: No traffic impact expected
Impact Number Lookup: No traffic impact expected
If for any reason the maintenance is extended or cancelled we will advise you accordingly. Please contact support@sinch.com should you require further information or assistance.
Posted on Jan 09, 2025 - 18:04 UTC
Date/time: 2025-02-05 07:00 - 11:00 UTC
Affected site: US7
SMPP FQDN: us7.smpp.api.sinch.com
HTTP FQDN: us7.httpsms.api.sinch.com
ENUM FQDN: us7.httplookup.api.sinch.com
Impact MT & MO: No traffic impact expected
Impact Number Lookup: No traffic impact expected
If for any reason the maintenance is extended or cancelled we will advise you accordingly. Please contact support@sinch.com should you require further information or assistance.
Posted on Jan 09, 2025 - 18:04 UTC
US mBlox Endpoint Decomission
Mar 3, 2025 15:00-16:00 UTC
Dear Client,
In order to improve the performance and reliability of our platform we have made the decision to terminate the below mentioned FQDNs. As part of this change, clients using will need to update the endpoint and port they connect to, to the Sinch FQDN and Port provided below.
Start Time: 2025-03-03 15:00 UTC
End Time: 2025-03-03 16:00 UTC
Type: Scheduled Maintenance
Maintenance: API Upgrade
Impact: Endpoint Termination
SSL Certificate: https://clxgroup.sharepoint.com/:f:/s/CLX_Support_Anonymous_link/EiyXWbCm8zdKvSHhhjvxnVkBP2JS5B3FLLPf7jEaSaNXag?e=YwSf4m
FQDNs Affected:
xml.us.mblox.com
xml001.nj2.us.mblox.com
xml001.qsv.us.mblox.com
xml001.us.mblox.com
xml001.us.mblox.com
xml001.us1.us.mblox.com
xml2.us.mblox.com
xml3.us.mblox.com
xml4.us.mblox.com
xml5.us.mblox.com
xml6.us.mblox.com
xml7.us.mblox.com
Replacement Sinch FQDN and Port:
us.xml.api.sinch.com:443
We appreciate your patience and apologize for any inconvenience experienced during this maintenance period. If for any reason the maintenance is extended or cancelled we will advise you accordingly.
Please contact your account manager or support@sinch.com should you require further information or assistance.
Sincerely,
Sinch
Posted on Jan 15, 2025 - 21:44 UTC
In order to improve the performance and reliability of our platform we have made the decision to terminate the below mentioned FQDNs. As part of this change, clients using will need to update the endpoint and port they connect to, to the Sinch FQDN and Port provided below.
Start Time: 2025-03-03 15:00 UTC
End Time: 2025-03-03 16:00 UTC
Type: Scheduled Maintenance
Maintenance: API Upgrade
Impact: Endpoint Termination
SSL Certificate: https://clxgroup.sharepoint.com/:f:/s/CLX_Support_Anonymous_link/EiyXWbCm8zdKvSHhhjvxnVkBP2JS5B3FLLPf7jEaSaNXag?e=YwSf4m
FQDNs Affected:
xml.us.mblox.com
xml001.nj2.us.mblox.com
xml001.qsv.us.mblox.com
xml001.us.mblox.com
xml001.us.mblox.com
xml001.us1.us.mblox.com
xml2.us.mblox.com
xml3.us.mblox.com
xml4.us.mblox.com
xml5.us.mblox.com
xml6.us.mblox.com
xml7.us.mblox.com
Replacement Sinch FQDN and Port:
us.xml.api.sinch.com:443
We appreciate your patience and apologize for any inconvenience experienced during this maintenance period. If for any reason the maintenance is extended or cancelled we will advise you accordingly.
Please contact your account manager or support@sinch.com should you require further information or assistance.
Sincerely,
Sinch
Posted on Jan 15, 2025 - 21:44 UTC
EU mBlox Endpoint Decomission
Mar 3, 2025 15:00-16:00 UTC
Dear Client,
In order to improve the performance and reliability of our platform we have made the decision to terminate the below mentioned FQDNs. As part of this change, clients using will need to update the endpoint and port they connect to, to the Sinch FQDN and Port provided below.
Start Time: 2025-03-03 15:00 UTC
End Time: 2025-03-03 16:00 UTC
Type: Scheduled Maintenance
Maintenance: API Upgrade
Impact: Endpoint Termination
SSL Certificate: https://clxgroup.sharepoint.com/:f:/s/CLX_Support_Anonymous_link/EhBJnyrayEFEu71k0C9Zrh4BqC_yQ4wNGWMsxr5DwJdpUQ?e=xnx8Mp
FQDNs Affected:
xml.mblox.com
xml2.mblox.com
xml3.mblox.com
xml4.mblox.com
xml5.mblox.com
xml6.mblox.com
xml7.mblox.com
xml8.mblox.com
xml9.mblox.com
xml10.mblox.com
xml11.mblox.com
xml12.mblox.com
xml13.mblox.com
xml14.mblox.com
xml15.mblox.com
xml16.mblox.com
xml17.mblox.com
xml18.mblox.com
Replacement Sinch FQDN and Port:
eu.xml.api.sinch.com:443
We appreciate your patience and apologize for any inconvenience experienced during this maintenance period. If for any reason the maintenance is extended or cancelled we will advise you accordingly.
Please contact your account manager or support@sinch.com should you require further information or assistance.
Sincerely,
Sinch
Posted on Jan 15, 2025 - 21:46 UTC
In order to improve the performance and reliability of our platform we have made the decision to terminate the below mentioned FQDNs. As part of this change, clients using will need to update the endpoint and port they connect to, to the Sinch FQDN and Port provided below.
Start Time: 2025-03-03 15:00 UTC
End Time: 2025-03-03 16:00 UTC
Type: Scheduled Maintenance
Maintenance: API Upgrade
Impact: Endpoint Termination
SSL Certificate: https://clxgroup.sharepoint.com/:f:/s/CLX_Support_Anonymous_link/EhBJnyrayEFEu71k0C9Zrh4BqC_yQ4wNGWMsxr5DwJdpUQ?e=xnx8Mp
FQDNs Affected:
xml.mblox.com
xml2.mblox.com
xml3.mblox.com
xml4.mblox.com
xml5.mblox.com
xml6.mblox.com
xml7.mblox.com
xml8.mblox.com
xml9.mblox.com
xml10.mblox.com
xml11.mblox.com
xml12.mblox.com
xml13.mblox.com
xml14.mblox.com
xml15.mblox.com
xml16.mblox.com
xml17.mblox.com
xml18.mblox.com
Replacement Sinch FQDN and Port:
eu.xml.api.sinch.com:443
We appreciate your patience and apologize for any inconvenience experienced during this maintenance period. If for any reason the maintenance is extended or cancelled we will advise you accordingly.
Please contact your account manager or support@sinch.com should you require further information or assistance.
Sincerely,
Sinch
Posted on Jan 15, 2025 - 21:46 UTC