Delivery Issue Ecuador - Claro Ecuador

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident Start Time: 2025-06-30 06:59 UTC
Incident End Time: 2025-06-30 10:05 UTC

Posted Jun 30, 2025 - 10:32 UTC

Update

We are continuing to investigate this issue.

Posted Jun 30, 2025 - 09:53 UTC

Investigating

We are currently observing delivery issues in Ecuador - Claro Ecuador.

Incident Start Time: 2025-06-30 06:59 UTC

Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts

We will update as soon as we have more information.

Posted Jun 30, 2025 - 08:04 UTC

This incident affected: External Connectivity (SMS - LATAM).