Delivery Issue Colombia - Claro

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident Start Time: 2025-06-19 07:28 UTC
Incident End Time: 2025-06-19 08:44 UTC
Posted Jun 19, 2025 - 08:57 UTC

Investigating

We are currently observing delivery issues in Colombia - Claro.

Incident Start Time: 2025-06-19 07:28 UTC

Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts

We will update as soon as we have more information.
Posted Jun 19, 2025 - 08:17 UTC
This incident affected: External Connectivity (SMS - LATAM).