Delivery Issue Mexico - Telefonica

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident Start Time: 2025-06-28 04:49 UTC
Incident End Time: 2025-06-28 21:50 UTC
Posted Jun 28, 2025 - 22:58 UTC

Update

We are continuing to investigate this issue.
Posted Jun 28, 2025 - 13:48 UTC

Update

We are continuing to investigate this issue.
Posted Jun 28, 2025 - 08:20 UTC

Update

We are continuing to investigate this issue.
Posted Jun 28, 2025 - 08:03 UTC

Investigating

We are currently observing delivery issues in Mexico - Telefonica.

Incident Start Time: 2025-06-28 04:49 UTC

Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts

We will update as soon as we have more information.
Posted Jun 28, 2025 - 05:25 UTC
This incident affected: External Connectivity (SMS - LATAM).