Customer Support - Ticketing System

Incident Report for Sinch

Resolved

We experienced an issue where automated and email replies were not being sent, when tickets were submitted to support@sinch.com.
No tickets were lost during this time and this issue has now been resolved by our engineering team.

Incident Start Time: 2025-06-25 07:10 UTC
Incident End Time: 2025-06-25 08:09 UTC

We apologize for the inconvenience caused by this issue.
Posted Jun 25, 2025 - 08:30 UTC