Delivery Issue Canada - ISP Telecom

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident Start Time: 2025-07-01 09:10 UTC
Incident End Time: 2025-07-01 10:38 UTC

Posted Jul 01, 2025 - 11:17 UTC

Investigating

We are currently observing delivery issues in Canada - ISP Telecom.

Incident Start Time: 2025-07-01 09:10 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts

We will update as soon as we have more information.

Posted Jul 01, 2025 - 10:14 UTC

This incident affected: External Connectivity (SMS - CA - ShortCode).