In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 26, 2025 - 12:00 UTC
Aug 26, 2025 - 12:00 UTC
Scheduled - Dear Client,
We plan additional upgrades to our SMSC software on our AU2 site during the below maintenance window:
Date/time: 2025-08-26 12:00 - 16:00 UTC
Affected site: AU2
SMPP FQDN: au1-2.smpp.api.sinch.com
HTTP FQDN: au1-2.httpsms.api.sinch.com
ENUM FQDN: au1-2.httplookup.api.sinch.com
Impact MT & MO: No traffic impact expected
Impact Number Lookup: No traffic impact expected
If for any reason the maintenance is extended or cancelled we will advise you accordingly. Please contact support@sinch.com should you require further information or assistance.
Aug 26, 2025 12:00-16:00 UTC
We plan additional upgrades to our SMSC software on our AU2 site during the below maintenance window:
Date/time: 2025-08-26 12:00 - 16:00 UTC
Affected site: AU2
SMPP FQDN: au1-2.smpp.api.sinch.com
HTTP FQDN: au1-2.httpsms.api.sinch.com
ENUM FQDN: au1-2.httplookup.api.sinch.com
Impact MT & MO: No traffic impact expected
Impact Number Lookup: No traffic impact expected
If for any reason the maintenance is extended or cancelled we will advise you accordingly. Please contact support@sinch.com should you require further information or assistance.
Aug 26, 2025 12:00-16:00 UTC
External Connectivity
Operational
SMS - APAC
?
Operational
SMS - EMEA
?
Operational
SMS - LATAM
?
Operational
SMS - CA - ShortCode
?
Operational
SMS - CA - Toll Free
?
Operational
SMS - US - ShortCode
?
Operational
SMS - US - Toll Free
?
Operational
SMS - US - 10DLC
?
Operational
MMS - US
?
Operational
MMS - US - Toll Free
?
Operational
MMS - US - 10DLC
?
Operational
MMS - AU
?
Operational
MMS - APAC
?
Operational
Voice
Operational
Data Calling
Operational
Phone Calling (PSTN)
Operational
Video Calling
Operational
SIP Trunk
Operational
Conversation API
Operational
Core
?
Operational
WhatsApp
Operational
SMS
Operational
RCS
Operational
MMS
Operational
Messenger
Operational
Instagram
Operational
Viber Bot
Operational
Viber Messaging
Operational
Telegram
Operational
Kakaotalk
Operational
Line
Operational
WeChat
Operational
Apple Messages
Operational
Omnichannel Connector
?
Operational
Batch API
Operational
Verification
Operational
Flash Call Verification
Operational
SMS Verification
Operational
Verification Text to Speech
Operational
Messaging APIs
Under Maintenance
SMPP - US
?
Operational
SMPP - EU
?
Operational
SMPP - AU
?
Under Maintenance
SMPP - CA
?
Operational
SMPP - BR
?
Operational
HTTP - US
?
Operational
HTTP - EU
?
Operational
HTTP - AU
?
Under Maintenance
HTTP - CA
?
Operational
HTTP - BR
?
Operational
REST - US
?
Operational
REST - EU
?
Operational
REST - AU
?
Operational
REST - CA
Operational
REST - BR
?
Operational
MMS - US
Operational
MMS - AU
Operational
MMS - CA
Operational
RCS - US
Operational
RCS - EU
Operational
SPAN - US
Operational
SMS Template Management API - US
?
Operational
US Disconnect File Service - US
Operational
🔗 EXTERNAL - Campaign Registry status - US
?
Operational
sFTP2SMS - BR
?
Operational
SMS Template Management API - EU
?
Operational
Provisioning API
Operational
Provisioning API Core
?
Operational
WhatsApp Provisioning API
Operational
Webhook Provisioning API
Operational
Bundles Provisioning API
Operational
KakaoTalk Provisioning API
Operational
RCS Provisioning API
Operational
Sinch DI Services
Degraded Performance
MM4 (MMS 365)
Operational
MM7 (MMS 365)
Degraded Performance
E-mail 365
Operational
SMS 365 Operator RoW
?
Operational
SMS 365 Operator US
?
Operational
International SMS 365
Operational
NRS Internal
Operational
NRS External
Operational
Lookup API Endpoints
Under Maintenance
ENUM AU
Operational
HTTP AU
Under Maintenance
ENUM EU
?
Operational
HTTP EU
?
Operational
ENUM US
?
Operational
HTTP US
?
Operational
ENUM CA
Operational
HTTP CA
?
Operational
HTTP BR
Operational
Contact Pro
Operational
Contact Pro - AF (South Africa)
Operational
Contact Pro - AU (Australia)
Operational
Contact Pro - EU (Europe)
Operational
Contact Pro - NA (North America)
Operational
Migrated APIs
Operational
Redhot XML (mBlox)
Operational
E3 (Dialogue)
Operational
SMS (Legacy Sinch)
Operational
HTTP API (TWW)
Operational
Numbers API
?
Operational
Dashboard.sinch.com
Operational
Payment
Operational
SMS Administration
Operational
Numbers Administration
Operational
Analytics
Operational
Customer Support
?
Operational
2FA
Operational
US Campaigns
?
Operational
Login/Sign up
Operational
Campaigns
?
Operational
Campaigns (France 🇫🇷)
?
Operational
Campaigns API (France 🇫🇷)
?
Operational
sFTP Connectors (France 🇫🇷)
?
Operational
Campaigns (Europe 🇪🇺)
?
Operational
Campaigns API (Europe 🇪🇺)
?
Operational
sFTP Connectors (Europe 🇪🇺)
?
Operational
Campaigns (North America 🇺🇸 / 🇨🇦)
?
Operational
Campaigns API (North America 🇺🇸 / 🇨🇦)
?
Operational
sFTP Connectors (North America 🇺🇸 / 🇨🇦)
?
Operational
Elastic SIP Trunking
Operational
API
?
Operational
Inbound Calling
Operational
Outbound Calling
Operational
International Calling
Operational
9-1-1 / Emergency Services
?
Operational
User Interface
?
Operational
Fax API (Beta)
?
Operational
API
?
Operational
Inbound Faxing
Operational
Outbound Faxing
Operational
Notifications
?
Operational
Fax to Email
?
Operational
User Interface
?
Operational
Sinch Engage
Operational
The Hub
Operational
Rest API
Operational
Webhooks
Operational
SMPP
Operational
Sinch Engage Integrations
Operational
Shopify
Operational
Hubspot
Operational
Netsuite
Operational
Zoho CRM
Operational
Big Commerce
Operational
Salesforce
Operational
Active Campaign
Operational
Microsoft Dynamics
Operational
Number Lookup API v2 (Beta)
Operational
API
?
Operational
User Interface
?
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
External Maintenance - United States and Canada Aug 27, 2025 04:00-12:00 UTC
An external supplier has scheduled a maintenance.
Impact SMS: Clients may experience delayed or failed 10DLC MT/MO traffic towards the United States and Canada.
Impact MMS: Clients may experience delayed or failed 10DLC MT/MO traffic towards the United States.
Maintenance start time: 2025-08-28 04:00 UTC
Maintenance end time: 2025-08-28 12:00 UTC
Posted on Aug 28, 2025 - 04:00 UTC
Impact SMS: Clients may experience delayed or failed 10DLC MT/MO traffic towards the United States and Canada.
Impact MMS: Clients may experience delayed or failed 10DLC MT/MO traffic towards the United States.
Maintenance start time: 2025-08-28 04:00 UTC
Maintenance end time: 2025-08-28 12:00 UTC
Posted on Aug 28, 2025 - 04:00 UTC
DI SMS 365 (SMSx) | Operator Services | Application and System Maintenance | PCR Number # PCRSDI-11870 Aug 27, 2025 06:00-11:00 UTC
Services :: DI SMS 365 (SMSx)
PCR Number :: PCRSDI-11870
Start Date and Time (GMT):: 27th August 2025 06:00 Hrs.
End Date and Time (GMT):: 27th August 2025 11:00 Hrs.
Impact:
Mobile Terminating (MT) Traffic: Potential Delay.
Mobile Originated (MO) Traffic: Potential Delay.
DR Notification: Potential Delay.
Description:
Digital Interconnect has scheduled a planned maintenance to carry out activities on the internal applications and systems.
If you experience any issues during this maintenance , please contact the Operator Service NOC immediately at operatorservices.noc@sinch.com or +1 470.300.8394 (select ‘Support’ from the menu, option 2 for Digital Interconnect and then option 1) and reference this notification.
Posted on Aug 21, 2025 - 22:58 UTC
PCR Number :: PCRSDI-11870
Start Date and Time (GMT):: 27th August 2025 06:00 Hrs.
End Date and Time (GMT):: 27th August 2025 11:00 Hrs.
Impact:
Mobile Terminating (MT) Traffic: Potential Delay.
Mobile Originated (MO) Traffic: Potential Delay.
DR Notification: Potential Delay.
Description:
Digital Interconnect has scheduled a planned maintenance to carry out activities on the internal applications and systems.
If you experience any issues during this maintenance , please contact the Operator Service NOC immediately at operatorservices.noc@sinch.com or +1 470.300.8394 (select ‘Support’ from the menu, option 2 for Digital Interconnect and then option 1) and reference this notification.
Posted on Aug 21, 2025 - 22:58 UTC
DI SMS 365 (SMSx) | Operator Services | Application and System Maintenance | PCR Number # PCRSDI-11880 Aug 27, 2025 06:00-11:00 UTC
Update -
We will be undergoing scheduled maintenance during this time.
Aug 21, 2025 - 22:59 UTC
Aug 21, 2025 - 22:59 UTC
Scheduled -
Services :: DI SMS 365 (SMSx)
PCR Number :: PCRSDI-11880
Start Date and Time (GMT):: 28th August 2025 06:00 Hrs.
End Date and Time (GMT):: 28th August 2025 11:00 Hrs.
Impact:
Mobile Terminating (MT) Traffic: Potential Delay.
Mobile Originated (MO) Traffic: Potential Delay.
DR Notification: Potential Delay.
Description:
Digital Interconnect has scheduled a planned maintenance to carry out activities on the internal applications and systems.
If you experience any issues during this maintenance , please contact the Operator Service NOC immediately at operatorservices.noc@sinch.com or +1 470.300.8394 (select ‘Support’ from the menu, option 2 for Digital Interconnect and then option 1) and reference this notification.
Aug 28, 2025 - 22:58 UTC
PCR Number :: PCRSDI-11880
Start Date and Time (GMT):: 28th August 2025 06:00 Hrs.
End Date and Time (GMT):: 28th August 2025 11:00 Hrs.
Impact:
Mobile Terminating (MT) Traffic: Potential Delay.
Mobile Originated (MO) Traffic: Potential Delay.
DR Notification: Potential Delay.
Description:
Digital Interconnect has scheduled a planned maintenance to carry out activities on the internal applications and systems.
If you experience any issues during this maintenance , please contact the Operator Service NOC immediately at operatorservices.noc@sinch.com or +1 470.300.8394 (select ‘Support’ from the menu, option 2 for Digital Interconnect and then option 1) and reference this notification.
Aug 28, 2025 - 22:58 UTC
Sinch Scheduled Maintenance - CA1 Aug 27, 2025 07:00-11:00 UTC
We plan additional upgrades to our SMSC software on our CA1 site during the below maintenance window:
Date/time: 2025-08-27 07:00 - 11:00 UTC
Affected site: CA1
SMPP FQDN: ca1-1.smpp.api.sinch.com
HTTP FQDN: ca1-1.httpsms.api.sinch.com
ENUM FQDN: ca1-1.httplookup.api.sinch.com
Impact MT & MO: No traffic impact expected
Impact Number Lookup: No traffic impact expected
If for any reason the maintenance is extended or cancelled we will advise you accordingly. Please contact support@sinch.com should you require further information or assistance.
Posted on Jul 31, 2025 - 16:05 UTC
Date/time: 2025-08-27 07:00 - 11:00 UTC
Affected site: CA1
SMPP FQDN: ca1-1.smpp.api.sinch.com
HTTP FQDN: ca1-1.httpsms.api.sinch.com
ENUM FQDN: ca1-1.httplookup.api.sinch.com
Impact MT & MO: No traffic impact expected
Impact Number Lookup: No traffic impact expected
If for any reason the maintenance is extended or cancelled we will advise you accordingly. Please contact support@sinch.com should you require further information or assistance.
Posted on Jul 31, 2025 - 16:05 UTC
Conversation API Routine Maintenance - EU Aug 27, 2025 08:00-09:00 UTC
We have a scheduled maintenance related to EU1 Conversation API “Apps” and Channel Adapters
Maintenance window: 2025-08-27 08:00 UTC to 09:00 UTC
Impact: Clients may experience delayed delivery and receipt of messages routed via the conversation API during the maintenance window. Messages to all channels will be queued. The “App” will have a maximum downtime of 10 minutes during the window.
Affected endpoint: eu.conversation.api.sinch.com
Planned maintenance of this endpoint occurs on the second and fourth Wednesday each month, between 08:00 UTC and 09:00 UTC.
Release notes can be found here: https://developers.sinch.com/docs/release-notes-conversationapi
Posted on Jul 24, 2025 - 05:27 UTC
Maintenance window: 2025-08-27 08:00 UTC to 09:00 UTC
Impact: Clients may experience delayed delivery and receipt of messages routed via the conversation API during the maintenance window. Messages to all channels will be queued. The “App” will have a maximum downtime of 10 minutes during the window.
Affected endpoint: eu.conversation.api.sinch.com
Planned maintenance of this endpoint occurs on the second and fourth Wednesday each month, between 08:00 UTC and 09:00 UTC.
Release notes can be found here: https://developers.sinch.com/docs/release-notes-conversationapi
Posted on Jul 24, 2025 - 05:27 UTC
Conversation API Routine Maintenance - US Aug 27, 2025 09:00-10:00 UTC
We have a scheduled maintenance related to US1 Conversation API “Apps” and Channel Adapters
Maintenance window: 2025-08-27 09:00 UTC to 10:00 UTC
Impact: Clients may experience delayed delivery and receipt of messages routed via the conversation API during the maintenance window. Messages to all channels will be queued. The “App” will have a maximum downtime of 10 minutes during the window.
Affected endpoint: us.conversation.api.sinch.com
Planned maintenance of this endpoint occurs on the second and fourth Wednesday each month, between 09:00 UTC and 10:00 UTC.
Release notes can be found here: https://developers.sinch.com/docs/release-notes-conversationapi
Posted on Jul 24, 2025 - 05:31 UTC
Maintenance window: 2025-08-27 09:00 UTC to 10:00 UTC
Impact: Clients may experience delayed delivery and receipt of messages routed via the conversation API during the maintenance window. Messages to all channels will be queued. The “App” will have a maximum downtime of 10 minutes during the window.
Affected endpoint: us.conversation.api.sinch.com
Planned maintenance of this endpoint occurs on the second and fourth Wednesday each month, between 09:00 UTC and 10:00 UTC.
Release notes can be found here: https://developers.sinch.com/docs/release-notes-conversationapi
Posted on Jul 24, 2025 - 05:31 UTC
DI SMS 365 | Operator Services | Application and Network Maintenance | PCR Number #PCRSDI-11892 Aug 28, 2025 06:00-08:00 UTC
Services: DI SMS 365
PCR Number: PCRSDI-11892
Start Date and Time (GMT): 28th August 2025 06:00 Hrs.
End Date and Time (GMT): 28th August 2025 08:00 Hrs.
Impact
Mobile Terminating (MT) Traffic : Potential Impact.
Mobile Originated (MO) Traffic : Potential Impact.
DR Notification : Potential Impact.
Description:
Sinch Digital Interconnect has scheduled a planned maintenance to carry out activities on the internal applications.
If you experience any issues during this maintenance, please contact the Operator Service NOC immediately at operatorservices.noc@sinch.com or +1 470.300.8394 (select 'support' from the menu, option 2 for Digital Interconnect and then option 1) and reference this notification
Posted on Aug 22, 2025 - 22:49 UTC
PCR Number: PCRSDI-11892
Start Date and Time (GMT): 28th August 2025 06:00 Hrs.
End Date and Time (GMT): 28th August 2025 08:00 Hrs.
Impact
Mobile Terminating (MT) Traffic : Potential Impact.
Mobile Originated (MO) Traffic : Potential Impact.
DR Notification : Potential Impact.
Description:
Sinch Digital Interconnect has scheduled a planned maintenance to carry out activities on the internal applications.
If you experience any issues during this maintenance, please contact the Operator Service NOC immediately at operatorservices.noc@sinch.com or +1 470.300.8394 (select 'support' from the menu, option 2 for Digital Interconnect and then option 1) and reference this notification
Posted on Aug 22, 2025 - 22:49 UTC
Sinch Scheduled Maintenance - CA2 Aug 28, 2025 07:00-11:00 UTC
Dear Client,
We plan additional upgrades to our SMSC software on our CA2 site during the below maintenance window:
Date/time: 2025-08-28 07:00 - 11:00 UTC
Affected site: CA2
SMPP FQDN: ca1-2.smpp.api.sinch.com
HTTP FQDN: ca1-2.httpsms.api.sinch.com
ENUM FQDN: ca1-2.httplookup.api.sinch.com
Impact MT & MO: No traffic impact expected
Impact Number Lookup: No traffic impact expected
If for any reason the maintenance is extended or cancelled we will advise you accordingly. Please contact support@sinch.com should you require further information or assistance.
Posted on Jul 31, 2025 - 16:16 UTC
We plan additional upgrades to our SMSC software on our CA2 site during the below maintenance window:
Date/time: 2025-08-28 07:00 - 11:00 UTC
Affected site: CA2
SMPP FQDN: ca1-2.smpp.api.sinch.com
HTTP FQDN: ca1-2.httpsms.api.sinch.com
ENUM FQDN: ca1-2.httplookup.api.sinch.com
Impact MT & MO: No traffic impact expected
Impact Number Lookup: No traffic impact expected
If for any reason the maintenance is extended or cancelled we will advise you accordingly. Please contact support@sinch.com should you require further information or assistance.
Posted on Jul 31, 2025 - 16:16 UTC
External Maintenance - United States and Canada Aug 29, 2025 04:00-12:00 UTC
An external supplier has scheduled a maintenance.
Impact SMS: Clients may experience delayed or failed 10DLC MT/MO traffic towards the United States and Canada.
Impact MMS: Clients may experience delayed or failed 10DLC MT/MO traffic towards the United States.
Maintenance start time: 2025-08-29 04:00 UTC
Maintenance end time: 2025-08-29 12:00 UTC
Posted on Aug 20, 2025 - 13:10 UTC
Impact SMS: Clients may experience delayed or failed 10DLC MT/MO traffic towards the United States and Canada.
Impact MMS: Clients may experience delayed or failed 10DLC MT/MO traffic towards the United States.
Maintenance start time: 2025-08-29 04:00 UTC
Maintenance end time: 2025-08-29 12:00 UTC
Posted on Aug 20, 2025 - 13:10 UTC
DI MMX 365 | Operator services | Application Maintenance | PCR Number# PCRSDI-11900 Sep 1, 2025 04:00-06:00 UTC
Services :: DI MMX 365
PCR Number :: PCRSDI-11900
Start Date and Time (GMT) :: 2025-september-01 04:00 Hrs.
End Date and Time (GMT) :: 2025-september-01 06:00 Hrs.
Impact
Mobile Terminating (MT) Traffic : NO Impact.
Mobile Originated (MO) Traffic : NO Impact.
DR Notification : NO Impact.
Description:
Sinch Digital Interconnect has scheduled a planned maintenance to carry out activities on the internal applications.
If you experience any issues during this maintenance , please contact the Operator Service NOC immediately at operatorservices.noc@sinch.com or +1 470.300.8394 (select ‘Support’ from the menu, option 2 for Digital Interconnect and then option 1) and reference this notification.
Posted on Aug 25, 2025 - 21:41 UTC
PCR Number :: PCRSDI-11900
Start Date and Time (GMT) :: 2025-september-01 04:00 Hrs.
End Date and Time (GMT) :: 2025-september-01 06:00 Hrs.
Impact
Mobile Terminating (MT) Traffic : NO Impact.
Mobile Originated (MO) Traffic : NO Impact.
DR Notification : NO Impact.
Description:
Sinch Digital Interconnect has scheduled a planned maintenance to carry out activities on the internal applications.
If you experience any issues during this maintenance , please contact the Operator Service NOC immediately at operatorservices.noc@sinch.com or +1 470.300.8394 (select ‘Support’ from the menu, option 2 for Digital Interconnect and then option 1) and reference this notification.
Posted on Aug 25, 2025 - 21:41 UTC
External Maintenance - Toll-Free Number Provider (US) Sep 2, 2025 06:00-10:00 UTC
We are writing to inform you that our Toll-Free Number Provider will be performing planned maintenance at the times specified below:
Start Time: 2025-09-02 06:00 AM UTC
End Time: 2025-09-02 10:00 AM UTC
Impact SMS: Clients may experience delayed or failed Toll Free MT/MO traffic towards the United States.
Posted on Aug 19, 2025 - 22:09 UTC
Start Time: 2025-09-02 06:00 AM UTC
End Time: 2025-09-02 10:00 AM UTC
Impact SMS: Clients may experience delayed or failed Toll Free MT/MO traffic towards the United States.
Posted on Aug 19, 2025 - 22:09 UTC
DI SMS 365 (SMSx) | Operator Services | Application and System Maintenance | PCR Number # PCRSDI-11887 Sep 2, 2025 06:00-10:00 UTC
Services :: DI SMS 365 (SMSx)
PCR Number :: PCRSDI-11887
Start Date and Time (GMT):: 2nd September 2025 06:00 Hrs.
End Date and Time (GMT):: 2nd September 2025 10:00 Hrs.
Impact:
Mobile Terminating (MT) Traffic: Potential Delay.
Mobile Originated (MO) Traffic: Potential Delay.
DR Notification: Potential Delay.
Description:
Digital Interconnect has scheduled a planned maintenance to carry out activities on the internal applications and systems.
If you experience any issues during this maintenance , please contact the Operator Service NOC immediately at operatorservices.noc@sinch.com or +1 470.300.8394 (select ‘Support’ from the menu, option 2 for Digital Interconnect and then option 1) and reference this notification.
Posted on Aug 19, 2025 - 15:02 UTC
PCR Number :: PCRSDI-11887
Start Date and Time (GMT):: 2nd September 2025 06:00 Hrs.
End Date and Time (GMT):: 2nd September 2025 10:00 Hrs.
Impact:
Mobile Terminating (MT) Traffic: Potential Delay.
Mobile Originated (MO) Traffic: Potential Delay.
DR Notification: Potential Delay.
Description:
Digital Interconnect has scheduled a planned maintenance to carry out activities on the internal applications and systems.
If you experience any issues during this maintenance , please contact the Operator Service NOC immediately at operatorservices.noc@sinch.com or +1 470.300.8394 (select ‘Support’ from the menu, option 2 for Digital Interconnect and then option 1) and reference this notification.
Posted on Aug 19, 2025 - 15:02 UTC
Sinch Emergency Maintenance - EU4 Network Hub Sep 2, 2025 19:00-23:00 UTC
Dear Client,
We will be performing an emergency network maintenance at our EU4 Network hub.
Type: Emergency Network Maintenance
Affected site: EU4 Network hub
Impact: No impact is expected.
Start time: 2025-09-02 19:00 (UTC)
End time: 2025-09-02 23:00 (UTC)
If for any reason the maintenance period is extended or cancelled we will advise you accordingly.
And of course if you have any concerns please contact support@sinch.com.
Please accept our apologies for the inconvenience.
Best Regards,
The Sinch Team
Posted on Aug 19, 2025 - 19:40 UTC
We will be performing an emergency network maintenance at our EU4 Network hub.
Type: Emergency Network Maintenance
Affected site: EU4 Network hub
Impact: No impact is expected.
Start time: 2025-09-02 19:00 (UTC)
End time: 2025-09-02 23:00 (UTC)
If for any reason the maintenance period is extended or cancelled we will advise you accordingly.
And of course if you have any concerns please contact support@sinch.com.
Please accept our apologies for the inconvenience.
Best Regards,
The Sinch Team
Posted on Aug 19, 2025 - 19:40 UTC
Sinch Scheduled Maintenance - MMS Sep 3, 2025 08:00-10:00 UTC
We are writing to inform you that as part of our continuous efforts to improve the performance and reliability of our platform, we will be performing a scheduled maintenance on MMS platform at the times specified below.
Type: Maintenance - MMS
Start Time: 2025-09-03 08:00 UTC
End Time: 2025-09-03 10:00 UTC
Impact MMS: MMS US, MMS AU, MMS CA. Messages will be Queued and will be processed post upgrade. We expect latency for maximum 17 minutes.
We appreciate your patience and apologize for any inconvenience experienced during this maintenance period. If for any reason the maintenance is extended or cancelled, we will advise you accordingly.
Please contact support@sinch.com should you require further information or assistance.
Posted on Aug 14, 2025 - 14:16 UTC
Type: Maintenance - MMS
Start Time: 2025-09-03 08:00 UTC
End Time: 2025-09-03 10:00 UTC
Impact MMS: MMS US, MMS AU, MMS CA. Messages will be Queued and will be processed post upgrade. We expect latency for maximum 17 minutes.
We appreciate your patience and apologize for any inconvenience experienced during this maintenance period. If for any reason the maintenance is extended or cancelled, we will advise you accordingly.
Please contact support@sinch.com should you require further information or assistance.
Posted on Aug 14, 2025 - 14:16 UTC
External Maintenance - Toll-Free Number Provider (US and CA) Sep 4, 2025 03:00-07:00 UTC
We are writing to inform you that our Toll-Free Number Provider (US and CA) will be performing planned maintenance at the times specified below:
Start Time: 2025-09-04 03:00 AM UTC
End Time: 2025-09-04 07:00 AM UTC
Impact SMS: Clients may experience delayed or failed Toll Free MT/MO traffic towards the United States and Canada.
Impact MMS: Clients may experience delayed or failed Toll Free MT/MO traffic towards the United States.
Posted on Aug 08, 2025 - 22:59 UTC
Start Time: 2025-09-04 03:00 AM UTC
End Time: 2025-09-04 07:00 AM UTC
Impact SMS: Clients may experience delayed or failed Toll Free MT/MO traffic towards the United States and Canada.
Impact MMS: Clients may experience delayed or failed Toll Free MT/MO traffic towards the United States.
Posted on Aug 08, 2025 - 22:59 UTC
External Maintenance - United States and Canada Sep 4, 2025 04:00-12:00 UTC
An external supplier has scheduled a maintenance.
Impact SMS: Clients may experience delayed or failed 10DLC MT/MO traffic towards the United States and Canada.
Impact MMS: Clients may experience delayed or failed 10DLC MT/MO traffic towards the United States.
Maintenance start time: 2025-09-04 04:00 UTC
Maintenance end time: 2025-09-04 12:00 UTC
Posted on Aug 20, 2025 - 13:17 UTC
Impact SMS: Clients may experience delayed or failed 10DLC MT/MO traffic towards the United States and Canada.
Impact MMS: Clients may experience delayed or failed 10DLC MT/MO traffic towards the United States.
Maintenance start time: 2025-09-04 04:00 UTC
Maintenance end time: 2025-09-04 12:00 UTC
Posted on Aug 20, 2025 - 13:17 UTC
External Maintenance - United States and Canada Sep 4, 2025 04:00-12:00 UTC
An external supplier has scheduled a maintenance.
Impact SMS: Clients may experience delayed or failed 10DLC MT/MO traffic towards the United States and Canada.
Impact MMS: Clients may experience delayed or failed 10DLC MT/MO traffic towards the United States.
Maintenance start time: 2025-09-05 04:00 UTC
Maintenance end time: 2025-09-05 12:00 UTC
Posted on Aug 20, 2025 - 13:25 UTC
Impact SMS: Clients may experience delayed or failed 10DLC MT/MO traffic towards the United States and Canada.
Impact MMS: Clients may experience delayed or failed 10DLC MT/MO traffic towards the United States.
Maintenance start time: 2025-09-05 04:00 UTC
Maintenance end time: 2025-09-05 12:00 UTC
Posted on Aug 20, 2025 - 13:25 UTC
External Maintenance - United States and Canada Sep 8, 2025 04:00-12:00 UTC
An external supplier has scheduled a maintenance.
Impact SMS: Clients may experience delayed or failed 10DLC MT/MO traffic towards the United States and Canada.
Impact MMS: Clients may experience delayed or failed 10DLC MT/MO traffic towards the United States.
Maintenance start time: 2025-09-08 04:00 UTC
Maintenance end time: 2025-09-08 12:00 UTC
Posted on Aug 22, 2025 - 10:18 UTC
Impact SMS: Clients may experience delayed or failed 10DLC MT/MO traffic towards the United States and Canada.
Impact MMS: Clients may experience delayed or failed 10DLC MT/MO traffic towards the United States.
Maintenance start time: 2025-09-08 04:00 UTC
Maintenance end time: 2025-09-08 12:00 UTC
Posted on Aug 22, 2025 - 10:18 UTC
External Maintenance - United States and Canada Sep 9, 2025 04:00-12:00 UTC
An external supplier has scheduled a maintenance.
Impact SMS: Clients may experience delayed or failed 10DLC MT/MO traffic towards the United States and Canada.
Impact MMS: Clients may experience delayed or failed 10DLC MT/MO traffic towards the United States.
Maintenance start time: 2025-09-09 04:00 UTC
Maintenance end time: 2025-09-09 12:00 UTC
Posted on Aug 22, 2025 - 10:25 UTC
Impact SMS: Clients may experience delayed or failed 10DLC MT/MO traffic towards the United States and Canada.
Impact MMS: Clients may experience delayed or failed 10DLC MT/MO traffic towards the United States.
Maintenance start time: 2025-09-09 04:00 UTC
Maintenance end time: 2025-09-09 12:00 UTC
Posted on Aug 22, 2025 - 10:25 UTC
External Maintenance - United States and Canada Sep 10, 2025 04:00-12:00 UTC
An external supplier has scheduled a maintenance.
Impact SMS: Clients may experience delayed or failed 10DLC MT/MO traffic towards the United States and Canada.
Impact MMS: Clients may experience delayed or failed 10DLC MT/MO traffic towards the United States.
Maintenance start time: 2025-09-10 04:00 UTC
Maintenance end time: 2025-09-10 12:00 UTC
Posted on Aug 22, 2025 - 10:28 UTC
Impact SMS: Clients may experience delayed or failed 10DLC MT/MO traffic towards the United States and Canada.
Impact MMS: Clients may experience delayed or failed 10DLC MT/MO traffic towards the United States.
Maintenance start time: 2025-09-10 04:00 UTC
Maintenance end time: 2025-09-10 12:00 UTC
Posted on Aug 22, 2025 - 10:28 UTC
External Maintenance - Toll-Free Number Provider (US and CA) Sep 11, 2025 03:00-07:00 UTC
We are writing to inform you that our Toll-Free Number Provider (US and CA) will be performing planned maintenance at the times specified below:
Start Time: 2025-09-11 03:00 AM UTC
End Time: 2025-09-11 07:00 AM UTC
Impact SMS: Clients may experience delayed or failed Toll Free MT/MO traffic towards the United States and Canada.
Impact MMS: Clients may experience delayed or failed Toll Free MT/MO traffic towards the United States.
Posted on Aug 08, 2025 - 23:05 UTC
Start Time: 2025-09-11 03:00 AM UTC
End Time: 2025-09-11 07:00 AM UTC
Impact SMS: Clients may experience delayed or failed Toll Free MT/MO traffic towards the United States and Canada.
Impact MMS: Clients may experience delayed or failed Toll Free MT/MO traffic towards the United States.
Posted on Aug 08, 2025 - 23:05 UTC
External Maintenance - Toll-Free Number Provider (US and CA) Sep 18, 2025 03:00-07:00 UTC
We are writing to inform you that our Toll-Free Number Provider (US and CA) will be performing planned maintenance at the times specified below:
Start Time: 2025-09-18 03:00 AM UTC
End Time: 2025-09-18 07:00 AM UTC
Impact SMS: Clients may experience delayed or failed Toll Free MT/MO traffic towards the United States and Canada.
Impact MMS: Clients may experience delayed or failed Toll Free MT/MO traffic towards the United States.
Posted on Aug 08, 2025 - 23:09 UTC
Start Time: 2025-09-18 03:00 AM UTC
End Time: 2025-09-18 07:00 AM UTC
Impact SMS: Clients may experience delayed or failed Toll Free MT/MO traffic towards the United States and Canada.
Impact MMS: Clients may experience delayed or failed Toll Free MT/MO traffic towards the United States.
Posted on Aug 08, 2025 - 23:09 UTC
DI E-Mail 365 | Application Maintenance | PCR Number # PCRSDI-11845 Sep 22, 2025 02:00-04:00 UTC
Services :: DI E-Mail 365
PCR Number :: PCRSDI-11845
Start Date and Time (GMT)::22nd Sept 2025 02:00 UTC.
End Date and Time (GMT):: 22nd Sept 2025 04:00 UTC.
Description:
update postgres RDS from 13.x to 14.8 production
Zero/No impact on traffic .
Impact:
No impact .
If you experience any issues during this maintenance , please contact the Operator Service NOC immediately at operatorservices.noc@sinch.com or +1 470.300.8394 (select 'support' from the menu, option 2 for Digital Interconnect and then option 1) and reference this notification.
Posted on Jul 30, 2025 - 11:35 UTC
PCR Number :: PCRSDI-11845
Start Date and Time (GMT)::22nd Sept 2025 02:00 UTC.
End Date and Time (GMT):: 22nd Sept 2025 04:00 UTC.
Description:
update postgres RDS from 13.x to 14.8 production
Zero/No impact on traffic .
Impact:
No impact .
If you experience any issues during this maintenance , please contact the Operator Service NOC immediately at operatorservices.noc@sinch.com or +1 470.300.8394 (select 'support' from the menu, option 2 for Digital Interconnect and then option 1) and reference this notification.
Posted on Jul 30, 2025 - 11:35 UTC
External Maintenance - Toll-Free Number Provider (US and CA) Sep 25, 2025 03:00-07:00 UTC
We are writing to inform you that our Toll-Free Number Provider (US and CA) will be performing planned maintenance at the times specified below:
Start Time: 2025-09-25 03:00 AM UTC
End Time: 2025-09-25 07:00 AM UTC
Impact SMS: Clients may experience delayed or failed Toll Free MT/MO traffic towards the United States and Canada.
Impact MMS: Clients may experience delayed or failed Toll Free MT/MO traffic towards the United States.
Posted on Aug 08, 2025 - 23:12 UTC
Start Time: 2025-09-25 03:00 AM UTC
End Time: 2025-09-25 07:00 AM UTC
Impact SMS: Clients may experience delayed or failed Toll Free MT/MO traffic towards the United States and Canada.
Impact MMS: Clients may experience delayed or failed Toll Free MT/MO traffic towards the United States.
Posted on Aug 08, 2025 - 23:12 UTC