Sinch Contact Pro - Test tenant upgrade

Scheduled Maintenance Report for Sinch

Completed

The scheduled maintenance has been completed.

Posted Dec 29, 2025 - 14:00 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Dec 29, 2025 - 06:00 UTC

Scheduled

Dear Customer

This notification is related to Contact Pro test tenant maintenance.
If you currently do not have a test tenant, please ignore this message.

We will be upgrading all customer test tenants to the newest release 26Q1 on Monday 29th of December.
During the day, there will be approximately 30 minutes service break for your test tenant.
Tenants will be ready for your testing on Tuesday 30th of December at 07:00 UTC.

Production tenants will be upgraded on January 24-25th.

What´s new documentation regarding the upcoming 26Q1 release is available in:
https://docs.cc.sinch.com/cloud/whats-new/en/index.html

For more details or questions related to the maintenance you can contact us via a support ticket:
https://sinchenterprise.atlassian.net/servicedesk/customer/portal/1181

Best Regards,
Sinch Contact Pro team

Posted Dec 22, 2025 - 14:55 UTC

This scheduled maintenance affected: Contact Pro (Contact Pro - AF (South Africa), Contact Pro - AU (Australia), Contact Pro - EU (Europe), Contact Pro - NA (North America)).