Delivery Issue Bolivia - Viva Bolivia

Incident Report for Sinch

Resolved

This incident has been resolved.
The carrier has confirmed that the degradation was caused by issues on their end.

Incident Start Time: 2024-06-23 08:50 UTC
Incident End Time: 2024-06-26 14:40 UTC

Posted Jun 27, 2024 - 02:30 UTC

Update

We are continuing to investigate this issue.

Posted Jun 26, 2024 - 09:07 UTC

Update

We are continuing to investigate this issue.

Posted Jun 25, 2024 - 08:02 UTC

Update

We are continuing to investigate this issue.

Posted Jun 24, 2024 - 07:04 UTC

Update

We are continuing to investigate this issue.

Posted Jun 23, 2024 - 22:09 UTC

Update

We are continuing to investigate this issue.

Posted Jun 23, 2024 - 16:00 UTC

Update

We are continuing to investigate this issue.

Posted Jun 23, 2024 - 13:04 UTC

Investigating

We are currently observing delivery issues towards Bolivia - Viva Bolivia.

Incident Start Time: 2024-06-23 08:50 UTC

Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts

We will update as soon as we have more information.

Posted Jun 23, 2024 - 09:24 UTC

This incident affected: External Connectivity (SMS - LATAM).