We are writing to inform you that the connectivity issues towards Verizon have been resolved.
Incident Start Time: 2021-03-25 17:13 UTC Incident End time: 2021-03-25 17:53 UTC
We sincerely apologize for any inconvenience caused during this incident.
Please contact support@sinch.com should you require further information or assistance.
Posted Mar 25, 2021 - 18:26 UTC
Investigating
Dear Clients,
We are experiencing connectivity issues towards Verizon from one of our sites.
Start Time: 2021-03-25 17:13 UTC
Impact: Clients may experience shortcode MT and MO delays on a subset of their traffic towards Verizon US on SMS and MMS
We appreciate your patience while we worked with our provider to resolve this issue. Please contact support@sinch.com should you require further information or assistance.
Posted Mar 25, 2021 - 17:53 UTC
This incident affected: External Connectivity (SMS - US - ShortCode, MMS - US).