Delivery Issue Mexico - AT&T

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident Start Time: 2025-11-12 04:50 UTC
Incident End Time: 2025-11-12 07:20 UTC
Posted Nov 12, 2025 - 08:56 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Nov 12, 2025 - 06:09 UTC

Investigating

We are currently observing delivery issues in Mexico - AT&T.

Incident Start Time: 2025-11-12 04:50 UTC

Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts

We will update as soon as we have more information.
Posted Nov 12, 2025 - 05:40 UTC
This incident affected: External Connectivity (SMS - LATAM).