Delivery Degradation - MobileOne - Singapore

Incident Report for Sinch

Resolved

This incident has been resolved.
Posted Feb 08, 2022 - 05:32 UTC

Monitoring

Dear Client,

We are writing to inform you that we are observing stable performance towards MobileOne - Singapore and we will keep monitoring the traffic for any changes.

Start Time: 2022-02-07 18:18 UTC
End Time: 2022-02-07 22:30 UTC

Please, contact support@sinch.com should you require further information or assistance.

Sincerely,
Sinch
Posted Feb 07, 2022 - 22:59 UTC

Update

We are continuing to investigate this issue.
Posted Feb 07, 2022 - 20:15 UTC

Investigating

Dear Client,

We are writing to inform you that we are currently observing delivery degradation towards MobileOne - Singapore.
The matter is currently being investigated.

Start Time: 2022-02-07 18.18 UTC

Impact: Clients may experience failed or delayed MTs toward MobileOne - Singapore.
We appreciate your patience while this is being investigated.

If you have any questions or concerns please do not hesitate to reach out to support@sinch.com

Sincerely,
Sinch
Posted Feb 07, 2022 - 20:10 UTC
This incident affected: External Connectivity (SMS - APAC).