Performance degradation - Norway - Telia

Incident Report for Sinch

Resolved

Dear Client,

This incident has been resolved and we are observing stable performance towards Telia Norway.

Incident Start Time: 2021-11-29 09:10 UTC
Incident End Time: 2021-11-29 12:25 UTC

If you have any questions or concerns please do not hesitate to reach out to support@sinch.com

Sincerely,
Sinch

Posted Nov 29, 2021 - 13:40 UTC

Investigating

Dear Client,

We are writing to inform you that we are currently observing delivery issues towards Telia - Norway.
We are working with the operator to resolve the issue.

Incident Start Time: 2021-11-29 09:10 UTC

Impact: Clients may observe delayed or failed MTs towards Telia - Norway.

We appreciate your patience and if you have any further questions or concerns please do not hesitate to reach out to support@sinch.com

Posted Nov 29, 2021 - 10:13 UTC

This incident affected: External Connectivity (SMS - EMEA).