Service Degradation - Dashboard - Message search [Retroactive]
Incident Report for Sinch
Resolved
Dear clients,

We are writing to inform you that we were experiencing issues with message search on the customer dashboard.

Start time: 2022-05-06 00.05 UTC
End time: 2022-05-06 1.35 UTC

Impact: Customers may not have been able to search for messages on the customer dashboard.

Please contact support@sinch.com should you require further information or assistance.

Sincerely,
Sinch
Posted May 06, 2022 - 01:58 UTC
This incident affected: Customer Portal (Analytics, Customer Support).