We are currently seeing services restored for traffic towards Asia Cell Iraq. We are continuously monitoring and will provide updates upon further degradations or resolution.
We are observing delays on a portion of messages attempted towards Asia Cell Iraq.
Incident Start Time: 2020-08-07 01:30 UTC. Impact MT: Client may observe delayed or expired messages towards Asia Cell Iraq.
We are working with the operator to resolve this issue as soon as possible. If you have any questions, please contact us at support@sinch.com.
Posted Aug 07, 2020 - 05:08 UTC
Monitoring
Dear Client,
We are observing a significant improvement in traffic towards Asia Cell Iraq since 2020-08-06 09:00 UTC.
Incident Start Time: 2020-08-02 11:50 UTC.
We are still working with the operator to get all information regarding the root cause and will monitor this destination closely. If you have any questions, please contact us at support@sinch.com.
Posted Aug 06, 2020 - 13:22 UTC
Investigating
Dear Client,
We are observing delays on a portion of messages attempted towards Asia Cell Iraq.
Incident Start Time: 2020-08-02 11:50 UTC. Impact MT: Client may observe delayed or expired messages towards Asia Cell Iraq.
We are working with the operator to resolve this issue as soon as possible. If you have any questions, please contact us at support@sinch.com.
Posted Aug 02, 2020 - 13:13 UTC
This incident affected: External Connectivity (SMS - EMEA).