Verification SMS Issue - Italy

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident Start Time: 2023-10-20 17:15 UTC
Incident End Time: 2023-10-20 23:11 UTC
Posted Oct 21, 2023 - 00:41 UTC

Update

We are continuing to investigate this issue.
Posted Oct 20, 2023 - 23:03 UTC

Investigating

We are currently observing delivery issues with our Verification SMS service in Italy.

Incident Start Time: 2023-10-20 17:15 UTC

Impact: Failed/Delayed MT's for our Verification SMS service.

We will update as soon as we have more information.
Posted Oct 20, 2023 - 21:45 UTC
This incident affected: Verification (SMS Verification).