Delivery Issue Mexico - Izzy

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident Start Time: 2025-11-26 01:04 UTC
Incident End Time: 2025-11-26 03:08 UTC
Posted Nov 26, 2025 - 06:14 UTC

Investigating

We are currently observing delivery issues towards Mexico - Izzy.

Incident Start Time: 2025-11-26 01:04 UTC

Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts

We will update as soon as we have more information.
Posted Nov 26, 2025 - 02:12 UTC
This incident affected: External Connectivity (SMS - LATAM).