MM7 queues have been cleared. Incident is resolved.
Posted Jul 09, 2022 - 23:59 UTC
Update
MM7 Queues are decreasing, NOC team is continuously monitoring & will update with further improvements.
Posted Jul 09, 2022 - 23:41 UTC
Update
MM7 Queues are decreasing, NOC team is continuously monitoring & will update with further improvements.
Posted Jul 09, 2022 - 22:41 UTC
Identified
NOC team is monitoring the MM7 queues & will update with further improvements.
Posted Jul 09, 2022 - 20:58 UTC
Investigating
Ticket Number :: MNOC-41171 Services:: DI MMS 365 - MM7
Description :: Our internal monitoring has alerted to an incident, where we have MM7 queues built within our platform. This would potentially cause delay in delivery for Multimedia messages.
Impact :: Mobile Terminating (MT) Traffic: Potential delay in delivery Mobile Originated (MO) Traffic: Potential delay in delivery DR Notification : Potential delay in delivery Message Manager: : Not Impacted Extranet : Not Impacted
Incident Start Date & Time (GMT) : 9 July 2022 18:00 Hrs.