Delivery Issue United States - Verizon Wireless

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident Start Time: 2024-10-11 16:00 UTC
Incident End Time: 2024-10-11 23:04 UTC

Posted Oct 11, 2024 - 23:37 UTC

Monitoring

The service has been restored and we are actively monitoring the performance.

Posted Oct 11, 2024 - 20:30 UTC

Update

We are continuing to investigate this issue.

Posted Oct 11, 2024 - 19:31 UTC

Investigating

We are currently observing delivery issues towards United States - Verizon Wireless.

Incident Start Time: 2024-10-11 16:00 UTC
Impact: Delayed MT's/Missing delivery receipts/Late delivery receipts

We will update as soon as we have more information.

Posted Oct 11, 2024 - 18:43 UTC

This incident affected: External Connectivity (SMS - US - 10DLC).