Delivery Issue Brazil - Claro

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident Start Time: 2025-10-11 06:00 UTC.
Incident End Time: 2025-10-11 10:08 UTC.
Posted Oct 11, 2025 - 13:11 UTC

Update

We are continuing to investigate this issue.
Posted Oct 11, 2025 - 08:06 UTC

Investigating

We are currently observing delivery issues in Brazil - Claro

Incident Start Time: 2025-10-11 06:00 UTC.

Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts

We will update as soon as we have more information.
Posted Oct 11, 2025 - 06:23 UTC
This incident affected: External Connectivity (SMS - LATAM).