Delivery Issue Brazil - Sercomtel.

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident Start Time: 2024-07-11 12:44 UTC
Incident End Time: 2024-07-12 05:11 UTC

Posted Jul 12, 2024 - 13:10 UTC

Update

We are continuing to investigate this issue.

Posted Jul 12, 2024 - 03:01 UTC

Update

We are continuing to investigate this issue.

Posted Jul 11, 2024 - 22:05 UTC

Update

We are continuing to investigate this issue.

Posted Jul 11, 2024 - 18:09 UTC

Investigating

We are currently observing delivery issues in Brazil - Sercomtel.

Incident Start Time: 2024-07-11 12:44 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts

We will update as soon as we have more information.

Posted Jul 11, 2024 - 16:50 UTC

This incident affected: External Connectivity (SMS - LATAM).