Following the previous update, Sinch will be closing coverage towards Vectone Mobile until further notice.
Posted Nov 02, 2023 - 21:00 UTC
Update
Vectone Mobile (formerly Mcom on the Sinch platform) are unreachable for all providers and mobile operators.
Whilst attempting to clarify the service status of the Vectone Mobile MVNO, Sinch have received a statement from their host MNO, EE, that reads ‘the EE network is operating normally, any queries regarding Vectone Mobile services need to be directed to Vectone’
Vectone Mobile customer services are not reachable at present. Sinch will update this CN once we have further clarity on the situation.
Currently reach to Vectone is presumed permanently lost.
Posted Nov 01, 2023 - 18:29 UTC
Update
We are continuing to observe issues towards the destination, and are awaiting further updates from the carrier.
As soon as we have any updates, they will be shared accordingly.
Posted Oct 31, 2023 - 16:43 UTC
Update
We are continuing to investigate this issue.
Posted Oct 30, 2023 - 15:50 UTC
Update
We are continuing to observe issues towards the destination, and are awaiting further updates from the carrier.
As soon as we have any updates, they will be shared accordingly.
Posted Oct 29, 2023 - 15:02 UTC
Update
We are continuing to observe issues towards the destination, and are awaiting further updates from the carrier.
As soon as we have any updates, they will be shared accordingly.
Posted Oct 28, 2023 - 14:01 UTC
Update
We are continuing to observe issues towards the destination, and are awaiting further updates from the carrier.
As soon as we have any updates, they will be shared accordingly.
Posted Oct 27, 2023 - 13:15 UTC
Update
We are continuing to observe issues towards the destination, and are awaiting further updates from the carrier.
As soon as we have any updates, they will be shared accordingly.
Posted Oct 26, 2023 - 11:15 UTC
Update
We are continuing to observe issues towards the destination, and are awaiting further updates from the carrier.
As soon as we have any updates, they will be shared accordingly.
Posted Oct 25, 2023 - 10:09 UTC
Update
We are continuing to observe issues towards the destination, and are awaiting further updates from the carrier.
As soon as we have any updates, they will be shared accordingly.
Posted Oct 24, 2023 - 09:27 UTC
Update
We are continuing to observe issues towards the destination, and are awaiting further updates from the carrier.
As soon as we have any updates, they will be shared accordingly.
Posted Oct 23, 2023 - 23:20 UTC
Update
We are continuing to observe issues towards the destination, and are awaiting further updates from the carrier.
As soon as we have any updates, they will be shared accordingly.
Posted Oct 23, 2023 - 19:02 UTC
Update
We are continuing to observe issues towards the destination, and are awaiting further updates from the carrier.
As soon as we have any updates, they will be shared accordingly.
Posted Oct 23, 2023 - 16:05 UTC
Investigating
We are currently observing delivery issues towards United Kingdom - MCom.