DI MMS 365 - MM7 | Enterprise Messaging | Delay in delivery of Multimedia messages | TT# MNOC-41482
Incident Report for Sinch
Resolved
This incident has been resolved.
Posted Jul 23, 2022 - 23:28 UTC
Identified
MM7 queues are due to high traffic & are gradually reducing.

NOC team is continuously monitoring the queues & will update with further improvements.
Posted Jul 23, 2022 - 22:23 UTC
Investigating
Ticket Number :: MNOC-41482
Services:: DI MMS 365 - MM7

Description ::
Our internal monitoring has alerted to an incident, where we have MM7 queues built within our platform.
This would potentially cause delay in delivery for Multimedia messages.

Impact ::
Mobile Terminating (MT) Traffic: Potential delay in delivery
Mobile Originated (MO) Traffic: Potential delay in delivery
DR Notification : Potential delay in delivery

Incident Start Date & Time (GMT) : 23 July 2022 19:55 Hrs.

If you have any questions or concerns, please send an email to essupport.digitalinterconnect@sinch.com.
Posted Jul 23, 2022 - 20:28 UTC
This incident affected: Sinch DI Services (MM4 (MMS 365)).
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