DI MMS 365 - MM7 | Enterprise Messaging | Delay in delivery of Multimedia messages | TT#MNOC-44531
Incident Report for Sinch
Resolved
All the MM7 queues are cleared and issue has been resolved.

Incident Start Date & Time (GMT) : 23 November 2022 18:20 Hrs.
Incident End Date & Time (GMT) : 23 November 2022 21:55 Hrs.

If you have any questions or concerns, please send an email to essupport.digitalinterconnect@sinch.com.
Posted Nov 23, 2022 - 22:05 UTC
Investigating
Ticket Number :: MNOC-44531
Services:: DI MMS 365 - MM7

Description ::
Our internal monitoring has alerted to an incident, where we have MM7 queues built within our platform.
This would potentially cause delay in delivery of Multimedia messages.

Impact ::
Mobile Terminating (MT) Traffic: Potential delay in delivery
Mobile Originated (MO) Traffic: Potential delay in delivery
DR Notification : Potential delay in delivery
Message Manager: : Not Impacted
Extranet : Not Impacted

Incident Start Date & Time (GMT) : 23 November 2022 18:20 Hrs.

If you have any questions or concerns, please send an email to essupport.digitalinterconnect@sinch.com.
Posted Nov 23, 2022 - 18:27 UTC
This incident affected: Sinch DI Services (MM4 (MMS 365)).
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