Delivery Issue Canada - Rogers Wireless & Fido

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident Start Time: 2023-09-07 14:13 UTC
Incident End Time: 2023-09-07 17:40 UTC

Posted Sep 07, 2023 - 18:44 UTC

Update

We are continuing to investigate this issue.

Posted Sep 07, 2023 - 16:47 UTC

Update

We are continuing to investigate this issue.

Posted Sep 07, 2023 - 16:20 UTC

Investigating

We are currently observing delivery issues towards Canada - Rogers Wireless & Fido

Incident Start Time: 2023-09-07 14:13 UTC

Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts

We will update as soon as we have more information.

Posted Sep 07, 2023 - 14:49 UTC

This incident affected: External Connectivity (SMS - CA - ShortCode, SMS - CA - Toll Free).