Delivery Issue USA - US-Cellular

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident Start Time: 2025-02-16 15:25 UTC
Incident End Time: 2025-02-16 18:00 UTC.
Posted Feb 16, 2025 - 18:55 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Feb 16, 2025 - 18:04 UTC

Investigating

We are currently observing delivery issues towards USA - US-Cellular.

Incident Start Time: 2025-02-16 15:25 UTC

Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts

We will update as soon as we have more information.
Posted Feb 16, 2025 - 15:40 UTC
This incident affected: External Connectivity (SMS - US - ShortCode, SMS - US - Toll Free, SMS - US - 10DLC).