A fix has been implemented and we are monitoring the results.
Posted Aug 16, 2022 - 07:37 UTC
Update
We are continuing to investigate this issue.
Posted Aug 16, 2022 - 06:56 UTC
Investigating
We are currently investigating this issue.
Posted Aug 16, 2022 - 06:23 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Aug 16, 2022 - 05:51 UTC
Investigating
New incident: Investigating
Ticket Number :: MNOC-41969 Services:: DI SMS 365
Description :: • Currently we are facing issue on Sinch DI CMP portal. • Sinch Support team is actively working to resolve CMP portal issue. • Customers may not be able to launch campaigns through CMP portal. • We will continue to follow up with our internal support group and will keep you posted on this incident.
Impact :: Mobile Terminating (MT) Traffic: Not Impacted Mobile Originated (MO) Traffic: Not Impacted DR Notification : Not Impacted Message Manager: : Not Impacted CMP Portal : CMP Portal Inaccessible
Incident Start Date & Time (GMT) : 16th August 2022 05:05 Hrs.