A fix has been implemented and we are currently monitoring the results. The operator is currently draining all of their queues.
Incident start time: 2021-03-06 16:00 UTC Incident end time: 2021-03-06 18:57 UTC
We appreciate your patience while we worked with the operator to resolve this issue. Please contact support@sinch.com should you require further information or assistance.
Posted Mar 06, 2021 - 19:28 UTC
Investigating
Dear Client,
We are writing to inform you that we are observing delivery issues towards Ooredoo Kuwait.
Impact: Clients may observe delayed or failed MT traffic towards Ooredoo Kuwait.
Incident start time: 2021-03-06 16:00 UTC
We appreciate your patience and apologize for any inconvenience experienced while we are working with the operator to resolve this issue.
Please contact support@sinch.com should you require further information or assistance.
Posted Mar 06, 2021 - 16:19 UTC
This incident affected: External Connectivity (SMS - EMEA).