Incident Start Time: 2021-03-20 08:10 UTC Incident End Time: 2021-03-20 14:24 UTC
We appreciate your patience while the operator worked to resolve this issue. if you have any further questions or concerns please do not hesitate to reach out to support@sinch.com.
Posted Mar 20, 2021 - 15:50 UTC
Monitoring
Dear Client,
We are observing normalized and once again stable traffic towards the network Proximus, Belgium.
We are still monitoring the situation should any further issues arise.
Please contact support@sinch.com should you require further information or assistance.
Posted Mar 20, 2021 - 15:04 UTC
Investigating
We are writing to inform you that we are observing a service degradation towards the network Proximus, Belgium. We are working with the operator to solve this issue.
Incident Start Time: 2021-03-20 08:10 UTC
Impact: Clients may observe delayed or failed MTs/DRs towards the network Proximus, Belgium.
We appreciate your patience and if you have any further questions or concerns please do not hesitate to reach out to support@sinch.com
Posted Mar 20, 2021 - 10:28 UTC
This incident affected: External Connectivity (SMS - EMEA).