DI SMS 365 (SMSx) | Operator Services | Third Party Operator Maintenance | Reference Number: NA

Scheduled Maintenance Report for Sinch

Completed

The scheduled maintenance has been completed.
Posted Oct 19, 2023 - 21:03 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Oct 19, 2023 - 16:00 UTC

Scheduled

Services :: DI SMS 365 (SMSx)
Reference Number: NA

Start Date and Time (GMT):: 19 October 2023 16:00 Hrs.
End Date and Time (GMT):: 19 October 2023 21:00 Hrs.

Impact
Mobile Terminating (MT) Traffic: Intermittent delays expected
Mobile Originated (MO) Traffic: Not Impacted
DR Notification: Intermittent delays expected
Report Manager Access : Not Impacted
Report Manager Statistics : Intermittent delays expected

Description:
Third Party Operator based in Shanghai, China has scheduled a security upgrade during the maintenance window. During the maintenance window, intermittent connectivity is expected over Sinch Interconnect SMSx product in US4 DC.

If you experience any issues outside of this maintenance window, please contact the Operator Service NOC immediately at operatorservices.noc@sinch.com or +1 470.300.8394 (select 'support' from the menu, option 2 for Digital Interconnect and then option 1) and reference this.
Posted Oct 13, 2023 - 03:24 UTC
This scheduled maintenance affected: Sinch DI Services (SMS 365 Operator RoW).