Calling Services - Performance Degradation on US-EAST
Incident Report for Sinch
Resolved
This incident has been resolved.

Incident start time: 2024-05-05 04:30 UTC
Incident End time: 2024-05-05 06:43 UTC
Posted May 05, 2024 - 09:20 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted May 05, 2024 - 08:38 UTC
Investigating
We are writing to inform you that we are currently observing performance degradation for our calling services.

Incident start time: 2024-05-05 04:30 UTC
Incident restoration time: TBA
Incident stop time: TBA

We appreciate your patience and apologize for any inconvenience experienced while this is being worked on.

Please contact support@sinch.com should you require further information or assistance.
Posted May 05, 2024 - 05:16 UTC
This incident affected: Voice (Data Calling, Phone Calling (PSTN), Video Calling, SIP Trunk).