We are writing to inform you that issue has been resolved and traffic has resumed back to normal. No further delay in MO/MT/DLR Is expected.
We will continue to monitor further.
Incident End Date & Time (GMT) : 02 February 2023 17:00 Hrs.
We appreciate your patience and if you have any further questions or concerns, please, do not hesitate to reach out to essupport.digitalinterconnect@sinch.com.
Posted Feb 02, 2023 - 19:28 UTC
Update
Dear Customers,
Support team is constantly working on this issue & we are waiting for the feedback.
Description :: • Sinch DI Monitoring NOC is currently observing delay in delivery towards multiple operators in United Arab Emirates. • Some of our customers may observe potential delay in delivery of MT, MO and DLR traffic towards multiple operators in United Arab Emirates. • Support team is currently working on high priority to resolve this issue. • Monitoring NOC will continue to follow-up and update you on the progress made.
Impact :: Mobile Terminating (MT) Traffic: Potential delay in delivery. Mobile Originated (MO) Traffic: Potential delay in delivery. DR Notification : Potential delay in delivery. Message Manager: : NA Extranet : NA
Incident Start Date & Time (GMT) : 02 February 2023 12:30 Hrs.