DI SMS 365 | Enterprise Messaging | Potential Delay in delivery of MO , MT and DLR traffic towards Vodafone Ukraine

Incident Report for Sinch

Resolved

We received feedback from our partners stating, there was some temporary issue at destination end which is been resolved now.
currently traffic is back to normal, we will monitor further.

Incident Start Date & Time (GMT) : 04 Mar 2022 12:30 Hrs.
Incident End Date & Time (GMT) : 04 Mar 2022 19:00 Hrs.

If you have any questions or concerns, please send an email to essupport.digitalinterconnect@sinch.com
Posted Mar 04, 2022 - 19:33 UTC

Investigating

Ticket Number :: NA
Services:: DI SMS 365

Description ::
• Sinch DI Monitoring NOC is currently observing delay in delivery towards Vodafone Ukraine.
• Some of our customers may observe potential delay in delivery of MO , MT and DLR traffic towards Vodafone Ukraine.
• Support team is currently working on high priority to resolve this issue.
• Monitoring NOC will continue to follow-up and update you on the progress made.

Impact ::
Mobile Terminating (MT) Traffic: Potential delay in delivery
Mobile Originated (MO) Traffic: Queue at carrier end
DR Notification : Queue at carrier end.
Message Manager: : No impact
Extranet : No impact

Incident Start Date & Time (GMT) : 04 Mar 2022 12:30 Hrs.

If you have any questions or concerns, please send an email to essupport.digitalinterconnect@sinch.com
Posted Mar 04, 2022 - 14:36 UTC