API WhatsApp - Service degradation

Incident Report for Sinch

Resolved

We are observing stable performance and the service is now working as intended.

Incident Start Time: 2022-10-25 08:11 UTC
Incident End Time: 2022-10-25 10:08 UTC
Posted Oct 25, 2022 - 10:56 UTC

Investigating

Meta has advised that they are currently experiencing widespread issues with the WhatsApp Service.

Impact: As a result of these issues, Clients will likely experience issues with sending and receiving WhatsApp messages via our services.

We will update this status as we receive further updates from meta.
Posted Oct 25, 2022 - 09:00 UTC