Service Degradation - 10DLC Campaign Provisioning

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident Start Time: 2026-10-01 14:29 UTC

Incident End Time: 2026-10-01 18:12 UTC

Posted Oct 01, 2026 - 18:51 UTC

Investigating

We are currently experiencing a service degradation affecting 10DLC campaign provisioning.

Impact: Clients may experience intermittent issues, including delays or failures, when provisioning 10DLC campaigns.

Incident Start Time: 2026-10-01 14:29 UTC

We are actively investigating and will provide further updates as more information becomes available.
For any inquiries, please contact us at support@sinch.com.

Posted Oct 01, 2026 - 16:36 UTC

This incident affected: Dashboard.sinch.com (Numbers Administration, US Campaigns).