Service Notification - Dashboard

Incident Report for Sinch

Resolved

This incident has been resolved.

Posted Feb 15, 2021 - 16:01 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Start Time: 2021-02-15 13:38 UTC
End Time: 2021-02-15 13:51 UTC

If you have any further questions or concerns please do not hesitate to reach out to support@sinch.com

Posted Feb 15, 2021 - 14:16 UTC

Investigating

Dear Client,

We are writing to inform you that we are experiencing a service degradation on our CCP (Cloud customer portal, Dashboard.sinch.com).

Start Time: 2021-02-15 13:38 UTC

Our engineers are working to restore service as soon as possible.

We apologize for any inconvenience this may cause you and if you have any further questions or concerns please do not hesitate to reach out to support@sinch.com

Posted Feb 15, 2021 - 13:52 UTC

This incident affected: Dashboard.sinch.com (Payment, SMS Administration, Numbers Administration, Analytics, Customer Support).