Delivery Issue Panama - Tigo

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident Start Time: 2025-07-23 14:18 UTC

Incident End Time: 2025-07-23 17:30 UTC
Posted Jul 23, 2025 - 19:09 UTC

Update

We are continuing to investigate this issue.
Posted Jul 23, 2025 - 16:07 UTC

Investigating

We are currently observing delivery issues in Panama - Tigo.

Incident Start Time: 2025-07-23 14:18 UTC

Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts

We will update as soon as we have more information.
Posted Jul 23, 2025 - 14:47 UTC
This incident affected: External Connectivity (SMS - LATAM).