Incident Start Date & Time (GMT) : 26 Oct 2021 17:00 Hrs. Incident End Date & Time (GMT) : 26 October 2021 23:55 Hrs.
Posted Oct 27, 2021 - 00:06 UTC
Monitoring
The queues built up for DR traffic within our platform has been cleared. we will monitor further.
Posted Oct 26, 2021 - 23:50 UTC
Update
We observe that the queues are reducing gradually. We will update on further improvements.
Posted Oct 26, 2021 - 21:56 UTC
Identified
The queues built up for DR traffic within our platform is due to high traffic. We observe that the queues are reducing gradually. We will update on further improvements.
Posted Oct 26, 2021 - 19:58 UTC
Investigating
Ticket Number :: MNOC-34278 Services:: DI SMS 365
Description ::
Currently, we are observing queues built up for DR traffic within our platform. Few customers may observe a potential delay in delivery of DLR traffic from SDI . We are working at high priority to resolve the issue, and will update on any further improvements
Impact ::
Mobile Terminating (MT) Traffic: Not impacted Mobile Originated (MO) Traffic: Not impacted DR Notification : Potential delay in delivery Report Manager Access : Not impacted Report Manager Statistics : Not impacted
Incident Start Date & Time (GMT) : 26 Oct 2021 17:00 Hrs.