Delivery Issue - United States

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident Start Time: 2024-03-13 17:59 UTC
Incident End Time: 2024-03-14 00:04 UTC

Posted Mar 14, 2024 - 00:31 UTC

Update

We are continuing to investigate this issue.

Posted Mar 13, 2024 - 21:16 UTC

Update

We are continuing to investigate this issue.

Posted Mar 13, 2024 - 20:00 UTC

Investigating

We are currently observing delivery issues towards the United States.

Incident Start Time: 2024-03-13 17:59 UTC

Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts

We will update as soon as we have more information.

Posted Mar 13, 2024 - 18:22 UTC

This incident affected: External Connectivity (SMS - US - ShortCode, SMS - US - Toll Free, SMS - US - 10DLC).