Service: DI SMS 365 and DI SMS 365(iSMS) Ticket# : MNOC-45723
Description :: • Sinch DI Monitoring NOC observed issue on our application end impacting MO, MT and DLR traffic. • Some of our customers may have observed potential delay in delivery of MT, MO and DLR traffic. • Support team helped recover the issue at the earliest and the issue stands resolved now. • Monitoring NOC will continue to monitor.
Impact :: Mobile Terminating (MT) Traffic: No impact Mobile Originated (MO) Traffic: No impact DR Notification : No impact Message Manager: : NA Extranet : NA
Incident Start Date & Time (GMT) : 02 February 2023 20:30 Hrs. Incident Start Date & Time (GMT) : 03 February 2023 01:00 Hrs.
If you have any questions or concerns on Enterprise Messaging platform, please send an email to essupport.digitalinterconnect@sinch.com. If you have any questions or concerns on Operator Service platform, please contact the Operator Service NOC immediately at operatorservices.noc@sinch.com or +1 470.300.8394 (select ‘Support’ from the menu, option 2 for Digital Interconnect and then option 1) and reference this notification.
Posted Feb 03, 2023 - 01:43 UTC
This incident affected: Sinch DI Services (SMS 365 Operator RoW).