All the queues have been processed and cleared completely.
Posted May 31, 2023 - 00:46 UTC
Ticket Number :: MNOC-48180 Services:: DI SMS 365 (SMSx)
Description :: Our internal monitoring has alerted to an incident, where we have multiple queues built within SMSx platform. Few of our customers connected to SMSx platform may observe potential delay in delivery of DR messages.
Impact :: Mobile Terminating (MT) Traffic: Not Impacted Mobile Originated (MO) Traffic: Not Impacted DR Notification : Potential Delay in delivery Report Manager Access : Not Impacted Report Manager Statistics : Not Impacted
Incident Start Date & Time (GMT) : Tue May 30 16:10 GMT 2023
If you have any questions, please contact the Operator Service NOC immediately at email@example.com or +1 470.300.8394 (select ‘Support’ from the menu, option 2 for Digital Interconnect, and then option 1) and reference this notification.
Posted May 30, 2023 - 16:33 UTC
This incident affected: Sinch DI Services (SMS 365 Operator RoW).