Description :: We no longer observe delay in delivery towards multiple partners in Myanmar. Traffic has been resumed back to normal.
Impact :: Mobile Terminating (MT) Traffic: Not Impacted Mobile Originated (MO) Traffic: Not Impacted DR Notification : Not Impacted Message Manager: : NA Extranet : NA
Incident Start Date & Time (GMT) : 30 Aug 2022 16:00 Hrs. Incident End Date & Time (GMT) : 01 Sep 2022 13:00 Hrs.
Unfortunately we are still awaiting further updates from our partner. We will continue to follow-up and will inform once we receive any feedback,
We appreciate your patience and if you have any further questions or concerns, please, do not hesitate to reach out to essupport.digitalinterconnect@sinch.com.
Posted Sep 01, 2022 - 07:23 UTC
Update
Support team is currently working on high priority to resolve this issue. Monitoring NOC will continue to follow-up and will update on further progress made.
Support team is currently working on high priority to resolve this issue. Monitoring NOC will continue to follow-up and will update on further progress made.
Posted Aug 31, 2022 - 13:53 UTC
Investigating
Ticket Number :: NA Services:: DI SMS 365
Update: Kindly disregard the mail that was sent earlier for Myanmar. This incident is still ongoing. Monitoring NOC will continue to follow-up and update you on the progress made.
Description :: • Sinch DI Monitoring NOC is currently observing delay in delivery towards multiple partners in Myanmar. • Some of our customers may observe potential delay in delivery of traffic. • Support team is currently working on high priority to resolve this issue.
Impact Mobile Terminating (MT) Traffic: Potential Delay in delivery Mobile Originated (MO) Traffic: Not Impacted DR Notification : Potential Delay in delivery Message Manager: Not Impacted Extranet : Not Impacted
Incident Start Date & Time (GMT) : 30 Aug 2022 16:00 Hrs.