DI SMS 365 | Enterprise Messaging | Delay in delivery of DR traffic towards AT&T Mobility in United States.

Incident Report for Sinch

Resolved

This incident is resolved. We will continue to monitor the traffic.
Posted Oct 26, 2021 - 21:56 UTC

Identified

We observed potential delay in delivery of DR traffic towards AT&T Mobility due to high traffic.
The traffic is reducing gradually, we will monitor and update the status further.
Posted Oct 26, 2021 - 20:45 UTC

Investigating

Ticket Number :: NA
Services:: DI SMS 365

Description ::
• Sinch DI Monitoring NOC is currently observing delivery issue with AT&T Mobility in United States.
• Some of our customers may observe potential delay in delivery of DR traffic bound towards the same.
• Sinch DI Support team is currently working on high priority to resolve this issue.
• Sinch DI Monitoring NOC will continue to follow-up and update you on the progress made.

Impact ::

Mobile Terminating (MT) Traffic: Not Impacted
Mobile Originated (MO) Traffic: Not Impacted
DR Notification : Potential Delay in delivery

Incident Start Date & Time (GMT) : 26 Oct 2021 18:30 Hrs.

If you have any questions or concerns, please send an email to essupport.digitalinterconnect@sinch.com
Posted Oct 26, 2021 - 19:26 UTC