Delivery Degradation - Vodafone Portugal

Incident Report for Sinch

Resolved

We are no longer observing any degradation in delivery towards Vodafone - Portugal.
Traffic has resumed back to normal.

Incident Start Time: 2022-02-07 21:12 UTC
Incident End Time: 2022-02-08 16:00 UTC

Please contact support@sinch.com should you require further information or assistance.

Posted Feb 08, 2022 - 23:14 UTC

Investigating

Dear Client,

We are writing to inform you that we are currently observing delivery degradation towards Vodafone Portugal.
The matter is currently being investigated.

Start Time: 2022-02-07 21.12 UTC

Impact: Clients may experience failed or delayed MTs toward Vodafone Portugal.
We appreciate your patience while this is being investigated.

If you have any questions or concerns please do not hesitate to reach out to support@sinch.com

Sincerely,
Sinch

Posted Feb 07, 2022 - 21:45 UTC

This incident affected: External Connectivity (SMS - EMEA).