Sinch Incident Notification - US3 Site
Incident Report for Sinch
Resolved
Dear Clients,

We are retroactively informing you of a storage-related issue at our US3 SMSC during the time below, which has already been resolved. Inbound MT traffic was not impacted during the incident.

Start Time: 2021-09-18 22:04 UTC
End Time: 2021-09-18 22:52 UTC

Impact: Clients experienced delays on MOs and Delivery Receipts.

We appreciate your patience while we worked to resolve this issue.

Please contact support@sinch.com should you require further information or assistance.

Sincerely,
Sinch
Posted Sep 18, 2021 - 23:54 UTC
This incident affected: Legacy API (Atlas SMPP (mBlox), MSIP (mBlox), Redhot XML (mBlox), SMPPG (mBlox)) and Messaging API - US (SMPP, HTTP, REST).