Sinch Incident Notification - US3 Site
Incident Report for Sinch
Dear Clients,

We are retroactively informing you of a storage-related issue at our US3 SMSC during the time below, which has already been resolved. Inbound MT traffic was not impacted during the incident.

Start Time: 2021-09-18 22:04 UTC
End Time: 2021-09-18 22:52 UTC

Impact: Clients experienced delays on MOs and Delivery Receipts.

We appreciate your patience while we worked to resolve this issue.

Please contact should you require further information or assistance.

Posted Sep 18, 2021 - 23:54 UTC
This incident affected: Legacy API (Atlas SMPP (mBlox), MSIP (mBlox), Redhot XML (mBlox), SMPPG (mBlox)) and Messaging API - US (SMPP, HTTP, REST).