Delivery Issue Canada - Freedom and Sasktel

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident Start Time: 2023-09-09 18:39 UTC
Incident End Time: 2023-09-09 21:45 UTC

Posted Sep 10, 2023 - 00:20 UTC

Update

We are continuing to investigate this issue.

Posted Sep 09, 2023 - 21:06 UTC

Investigating

We are currently observing delivery issues towards Freedom and Sasktel Canada.

Incident Start Time: 2023-09-09 18:39 UTC

Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts

We will update as soon as we have more information.

Posted Sep 09, 2023 - 19:08 UTC

This incident affected: External Connectivity (SMS - CA - ShortCode, SMS - CA - Toll Free).