Delivery Issue Mexico-Telefonica Mexico

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident Start Time: 2024-12-06 09:06 UTC

Incident End Time: 2024-12-06 19:54 UTC
Posted Dec 06, 2024 - 20:06 UTC

Update

We are continuing to investigate this issue.
Posted Dec 06, 2024 - 18:11 UTC

Update

We are continuing to investigate this issue.
Posted Dec 06, 2024 - 14:04 UTC

Update

We are continuing to investigate this issue.
Posted Dec 06, 2024 - 11:33 UTC

Investigating

We are currently observing delivery issues towards Mexico-Telefonica Mexico.

Incident Start Time: 2024-12-06 09:06 UTC

Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts

We will update as soon as we have more information.
Posted Dec 06, 2024 - 10:17 UTC
This incident affected: External Connectivity (SMS - LATAM).