Delivery Issue Sercomtel - Brazil

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident Start Time: 2024-09-30 19:30 UTC
Incident End Time: 2024-10-01 02:22 UTC
Posted Oct 01, 2024 - 07:13 UTC

Update

We are continuing to investigate this issue.
Posted Oct 01, 2024 - 02:27 UTC

Update

We are continuing to investigate this issue.
Posted Sep 30, 2024 - 23:02 UTC

Investigating

We are currently observing delivery issues toward Sercomtel - Brazil.

Incident Start Time: 2024-09-30 19:30 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts

We will update as soon as we have more information.
Posted Sep 30, 2024 - 20:34 UTC
This incident affected: External Connectivity (SMS - LATAM).