End time: 2019-12-12 12:43 UTC. Start Time: 2019-12-12 00:00 UTC. Impact MT: Clients will have observed failed MT messages when using a NON-Finish International Long Number as a Sender ID towards Finland until the fix was implemented.
Posted Dec 12, 2019 - 13:54 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Dec 12, 2019 - 12:43 UTC
Identified
We writing to inform you that we are currently observing an issue affecting message sent with NON-Finish International Long Numbers as Sender ID towards Finland. We are busy implementing a solution for this.
Start Time: 2019-12-12 00:00 UTC. Impact: Clients will observe failed messages when using a NON-Finish International Long Number as a Sender ID towards Finland
If you have any further questions or concerns please reach out to support@sinch.com
Posted Dec 12, 2019 - 11:06 UTC
This incident affected: External Connectivity (SMS - EMEA).