Sinch Contact Pro - Test tenant upgrade

Scheduled Maintenance Report for Sinch

Completed

The scheduled maintenance has been completed.

Posted Sep 22, 2025 - 14:00 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Sep 22, 2025 - 06:01 UTC

Scheduled

Dear Customer

This notification is related to Contact Pro test tenant maintenance.
If you currently do not have a test tenant, please ignore this message.

We will be upgrading all customer test tenants to the newest release 25Q4 on Monday 22nd of September.
During the day, there will be approximately 30 minutes service break for your test tenant.
Tenants will be ready for your testing on Tuesday 23rd of September at 07:00 UTC.

Production tenants will be upgraded on October 11-12th.

What´s new documentation regarding the upcoming 25Q4 release is available on Thursday 18th of September in:
https://docs.cc.sinch.com/cloud/whats-new/en/index.html

For more details or questions related to the maintenance you can contact us via a support ticket:
https://tickets.sinch.com/servicedesk/customer/portal/59

Best Regards,
Sinch Contact Pro team

Posted Sep 16, 2025 - 09:56 UTC

This scheduled maintenance affected: Contact Pro (Contact Pro - AF (South Africa), Contact Pro - AU (Australia), Contact Pro - EU (Europe), Contact Pro - NA (North America)).